Interview with Oya K.
the CEO & Founder of Oyraa at Oyraa.com
on 17th Nov. 2017

“They made the project happen and they kept their promises.”

Validated by:

Clutch
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  • iPhone
  • Android
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The product was successfully developed within the tight deadline while maintaining high standards. All the functions are working properly, with very few revisions required over the course of the development project. They communicate well and are well organized when prioritizing tasks.

  • 5/5
  • 5/5
  • 4/5
  • 4/5
  • 5/5
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BACKGROUND

Introduce your business and what you do there.

We are a global online platform for interpreters. We remove the agencies in-between by making the interpreters visible to businesses and individuals and enable clients to have direct phone calls on-demand to the interpreters.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konstant Infosolutions?

They are building the app and website for us. The app is for the on-demand client function and the site is for the booking function.

SOLUTION

What was the scope of their involvement?

They completed the first version of the app, an MVP [minimum viable product], with many of the hardest to build functionalities. That took around a month and we are now developing more features and functionalities of the app, as well as the website with its booking function. We are going to launch the first version next week. They built native apps for both iOS and Android concurrently. It's important for the apps to be native because we need to take care of the quality and speed. We are leveraging Twilio for the core function. It was difficult to make Twilio work and we had several iterations where it took some time to overcome challenges, but everything works now. The app is free for users to download and they can sign up through email, Facebook, or Google. After signing up and logging in, they'll be able to see a list of all the interpreters around the world, and you will be able to click on their profiles. From their profiles, you can see the language pairs that they speak or interpret into and their price per minute, as well as their rating and comments from clients. You can also filter the lists not only by language pair but also by their expertise, fields, industry, and certifications. You can even sort by price. There are many different sorting and filtering functions. Once you decide which interpreter you want to call, you can immediately with just one click.

What is the team dynamic?

I have a dedicated team of 6 people. Initially, there were 4 people and then we increased it to 6. There's a Scrum master who also works as a project manager. She's the communicator and delegator within the team, who is in between me and the developers. That makes everything very easy. In addition to her, there's 1 iOS frontend developer, 1 Android frontend developer, 1 web service person handling all the backend development, 2 web developers, and 1 half-time designer.

How did you come to work with Konstant Infosolutions?

I found them as a result of online research. I was looking to outsource the development so I was searching for some software companies. I read reviews of them on Clutch and they were convincing. I talked to other companies too, and Konstant sounded like they know what they're doing. They built my trust and that's why I decided to go with them.

How much have you invested with them?

I've been paying around $12,000–$13,000 per month since August 2017.

What is the status of this engagement?

We've been working with them since the beginning of August 2017. We’ve been building the website since the end of September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're a new startup so we have to move fast. They were quick and the product was really high-quality. In everything they built, all the functions were working almost perfectly from the beginning. Of course, we had ups and downs and some issues that we couldn't predict, but so far my experience with them has been excellent. I've tested the apps in various conditions, such as internet quality in different locations, and there's almost no discrepancy. It works very well.

How did Konstant Infosolutions perform from a project management standpoint?

They were pretty good, especially my main point of communication. We had hard, urgent deadlines and milestones due to some events in the US and we had to make things happen in a short time. They managed that pretty well and I was really surprised. The communication was good. Whenever there was a problem, we were always in touch. We could prioritize things so that we made things happen by removing functionalities that are not necessary, which was important.

What did you find most impressive about them?

They’re good at prioritizing things, putting in place effective milestones, and making right predictions about the timescales so we can finalize the development of the functions. They made the project happen and they kept their promises.

Are there any areas they could improve?

They could have some flexibility in pricing. It's becoming more and more expensive because we need more resources to speed things up. They have no pricing bundles or flexibility, and this is one thing that they should consider for their well-paying customers.

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