Consumers crave convenience; they like saving their time and efforts while contesting for priorities. We are past the convo to dissect why online food delivery businesses are flourishing. Online food delivery comprises services that deliver prepared meals and food ordered for direct consumption. It saves time and effort and simultaneously lets them choose from a variety of restaurants.
Online Food Delivery Statistics to Swear By
- The online food delivery business was at US$248.0 in 2020 and ‘is expected to increase to US$449.0 billion by 2025. All this revenue refers to gross merchandise value.
- The average revenue per user (ARPU) in the online food delivery segment ‘is projected to be US$151.38 in 2021, but we are beyond that.
- According to CAGR reports for 2021-2025, the market volume was projected towards US$441,622 by 2025.
Third-party applications like DoorDash, GrubHub, UberEats, Zomato, Swiggy account for 40% of the 20-most used apps. Customers look up the items, pay for meals, and check prices before placing their online orders.
Fun Facts About Restaurant App Development Companies (Updated November 2021)
- Technology: McDonald’s partners with IBM to expand voice-ordering technology. Loyalty and convenience aren’t going anywhere.
- Franchising: Wingstop seeks more control of the supply chain as prices soar Is co-branding making a comeback in restaurant franchising?
- Marketing and promotions: Burger king to test plant-based nuggets in the U.S. Chipotle veterans fuel the emergence of oath pizza.
- Emerging Concepts: Chicago icon Portillo’s goes public, begins the road to 600 restaurants.
- Customer experience: Convenience doesn’t end at the Drive-Thru anymore
- Restaurant Operations: Loyalty programs emerged as a restaurant must-have in 2020.
Current Market Segment for Online Food Delivery
The eServices market segment for online food delivery contains the user and the revenue development of two different delivery service solutions for prepared meals:
- Restaurant-to-Consumer Delivery – the delivery of meals carried out directly by the restaurants, ordered via platforms (e.g. Delivery Hero) or through a restaurant website (e.g. Domino’s), and
- Platform-to-Consumer Delivery focuses on online delivery services that provide customers with meals from partner restaurants that do not necessarily have to offer food delivery themselves. In this case, the platform (e.g. Deliveroo) handles the delivery process. The earned revenue includes the gross merchandise value (GMV) – the total sales value for merchandise/food sold through the online food delivery marketplace.
Restaurant App Types
- Restaurant Management Software
- Food Delivery App
- QR Code Payment App
- Accounting Software
- Inventory Management Software
- Loyalty Program Software
- Online Ordering Platform
- Scheduling Software
- Employee Training Software/Hospitality LMS
- Payroll Software
- Restaurant Review App
Tentative Features in Restaurant App
- Creating user profiles is the essential starting point in restaurant app development. Users need to enter their personal and contact details like postal address, name, email, and password used in food delivery.
- Restaurant listings must include the restaurant’s name, address, phone number, website address and recent customer reviews.
- Payment options must include options to pay via cash, credit cards, internet banking, UPI.
- Notifications are integral to providing instant information to the users when they have received a new message or new review for the restaurant.
- Loyalty Program with discount codes, credit points, cashback points, pay the balance in the app account as interest for paying via credit card.
Conclusive: How Would You Like Your Restaurant App To Be?
A restaurant food delivery app advocates the business requirement to reach out to their far-off customers. When they are concerned about making people sign up to their devices, help them calculate the potential revenue and customers you’re missing out on, so you can make that decision to invest in a mobile app for your restaurant. Considering all this emphasize on:
- Location-Based Deals,
- Loyalty And Referral Programs,
- Easier Internal Order Fulfilment,
- Increased Sales Amongst Millennials,
- More Seats Filled,
- Better On-Site Service,
- Social Sharing,
- More And Better Reviews On Ranking Sites That Matter,
- Better ROI On Special Offer,
- Easy Menu Access,
- Click To Call,
- Higher Coupon Redemption,
- More Referrals,
- Photo Display to Entice Your Customers.
Most restaurants have takeaways and food delivery associates, but they do not have dedicated mobile apps. We can help you set up a ‘system’ and create a restaurant app where you can set up a ‘basic’ app for your restaurant that will get you benefits. If you’re already planning, build restaurant app solutions with Konstant!