Interview with Chris W.
the Founder at CMWaclawski
on 21st Sep. 2020

"I was impressed by their communication."

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Konstant Infosolutions produced designs that received positive feedback and delivered a product to launch. The team identified solutions to effectively realize the client’s vision. Their responsiveness ensured transparent collaboration. They encouraged feedback to satisfy expectations.

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Background

Introduce your business and what you do there.

I’m the founder of Dishision. We recently uploaded our mobile application to the Android and Apple stores. The product’s essentially a tool that helps couples decide where to eat.

Opportunity/Challenge

What challenge were you trying to address with Konstant Infosolutions?

I have no experience with software development. I needed a partner to help and provide their insider feedback to what I presented them.

Solution

What was the scope of their involvement?

Konstant Infosolutions handled the entire project. They created the UX/UI designs and managed the platform’s development, QA, and deployment. I had a vision and a wireframe, which their team tweaked. They assessed what was possible and provided a lot of suggestions. They identified technologies to integrate into the product to achieve my goals. For example, their team implemented the Yelp and Twilio APIs. They also set up Google Analytics to monitor the app’s success and Google Ads to help monetize it. We recently launched the app in the Android and Apple stores. Now, their team’s working on fixes.

What was the team composition?

I consistently worked with one person from Konstant but also talked with their tech team.

How did you come to work with Konstant Infosolutions?

I was actually referred to them by a friend who engaged Konstant to build an educational app. I looked at six other providers as the cost of services was a concern to me. Konstant offered the best price and planned to assign a project manager who would strictly work on my project. to be easy to work with. I liked that I would be able to reach them right away.

How much have you invested with them?

I've spent roughly $15,000 on their services.

What is the status of this engagement?

We started the project in December 2019 and launched the app in September 2020. Now, we're working on fixes.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

They were extremely helpful. Their team took my ideas and found a way to bring them alive. They provided a lot of extremely helpful feedback. When I showed my friends the design, they loved the user-friendly environment it created. As the platform recently went live, it’s too early to track success metrics.

How did Konstant Infosolutions perform from a project management standpoint?

We communicated through email. Their communication was important because I wanted to know what was going on the whole time. They always kept me up to date on any changes. Their team asked for feedback to ensure my requests were implemented.

What did you find most impressive about them?

I was impressed by their communication. If their team encountered a challenge, they let me know. If a change would cost more money, their team let me know and waited for my approval before proceeding.

Are there any areas they could improve?

As I didn’t have previous experience, I didn’t know what to expect from the project. I was caught off guard when we tested the platform and found a week later that the environment was different following its launch. That was a point of frustration. They could set the expectation that products may not exactly translate into a live environment.

Do you have any advice for potential customers?

Download all of Konstant’s communication tools to ensure they’re readily available. Also, keep your early morning hours available to accommodate the time difference.

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