It’s an undeniable fact that the digital wave has transformed the world from an ordinary to an awe-inspiring experience. This transformation has impacted every one of us in some or the other way. The way of interaction has changed, the way we used to socialize has been redefined and most importantly the methods adopted by business houses have also seen a major revision.
What we try to point here is that the modes of communication have changed. We have been introduced to chat applications that are now required to be used in full throttle and not just for personal communication. A lot more can be done at the enterprise level with chat apps being deployed. The industry is already being hit by employees demanding a better way of communication and collaboration within teams. Chat apps can do the needful by acting as an efficient collaboration tool that’s active and accessible anytime and from anywhere.
Bringing numerous advantages to the table, the chat apps levitate the performance levels of the employees and communication among team members can be carried out in a more effective manner than usual.
Here are some reasons that’ll convince you in making a chat app for your business.
- Business talks remain in one place
- Teams can collaborate with each other in a convenient manner
- Ideas can be shared effectively with the entire business division at once
- File sharing gets quick and easy
- Confidential information is shared via protected servers and encrypted texts
- Task assignment and tracking can be done easily by the managers
- Managers can address specific members, discuss a quick query and reach to conclusion
- Productivity of team members is lifted with tasks being done quickly And more.
Build a chat app but not without considering these essentials
While you decide to invest in iOS app development or Android app development in building an ideal chat application for your enterprise, you need to probably consider the following aspects.
- Scalability
Developing an app for an enterprise requires you to take this factor into consideration. Because the number of media files being shared and the number of members communicating at a particular instant of time are unknown. These figures will only increase with time as no organization likes to be stagnant. Eventually, the data shared across the cloud will increase that’ll demand the system to scale up as per the needs. Therefore, an application development company needs to cover this aspect at the start of the project.
- Security
The information shared among team members is highly sensitive and requires ace security systems to guard them. The end-to-end encryption can help the cause here by enabling users to access the desired information in a secured manner while preventing the same from getting leaked to the outsiders. WhatsApp has implemented this mechanism to safeguard a million chats that are being transferred through its cloud on a daily basis. You, as a business owner, need to pay attention to this aspect while developing the app for your business or enterprise.
- Storage
You need to look out for trustable database solution providers because a number of members would require numerous usernames and passwords to be stored. The database has to be intuitive, easy-to-use, extensive and complete in itself to answer admin’s queries quickly and smoothly.
- Hosting provider
The hosting provider plays a vital role in enabling smooth conversation between the two parties that can take place at any point of an hour in the day. The servers should be responsive and agile enough to handle the transfer of several messages at any given time- providing an instant messaging experience to the users.
Once you have everything sorted and happy with the requisites gathered, you can move forward to developing your chat app. Which puts you in a choice zone that either you should opt for building an application from scratch or go for a readymade solution. The operating system you want to start with can be decided according to your target audience or it is advisable to go with two most popular OSes right now, iOS and Android- they cover the majority of your audience.
Both the options have their own pros and cons. Readymade solutions can help you save time and effort as it’ll be ready to use from the outset while with others you need to brainstorm the technicalities, features and functionalities to be included in the app. However, the latter comes with an advantage of being made as per your requirements so there won’t be additional features that you or any of the team members would probably use in future. And yes, tailor-made apps are the best.
Closure
Methods of operation have changed so do the demands of employees at the workplace. The need of the hour for enterprises is to have a chat application that can ease down load of employees. The time-consuming and tedious processes can be halted forever making their lives easy. Not only the employees, it brings advantages to the enterprise camp as well- productivity gets increased, the time taken to do a specific task gets reduced, team collaboration becomes effective and ultimately goals are achieved timely and efficaciously.