As per a latest report, over 54% of health consumers want medical facilities to collaborate with new age internet services in the form of mobile apps. As we look into the other side of it, we find more than 65% the top 100 clinics and hospitals in the U.S. depending on some kind of app to help them do well with their processes, roles and responsibilities.
On being asked, most of the doctors and clinical staff mentioned that mobile apps help them with reducing their efforts in managing appointments and patient reports. It further allows them to do their daily in-facility operations and facilitate communication in all spheres most resourcefully.
But, if we look into the reality, in most of the cases these apps tend to fail in offering the optimum results, as they are unable to address user needs due to the poor reception and usability references. And lack of the user-driven characteristics and customized experience made them work even more at the sad side.
So, with that we see both sides of it already impacting trends and traits of the domain in the sphere of mobility and automation. Here, what we are looking to have is finding out how to develop an app for hospitals keeping the best and leaving the rest of it while aiming at a comprehensively detailed user-friendly mobile app solution. And most importantly it should be an app that should be bringing together and connecting different service modules and features in one place – aligning services with resources in a streamlined manner and effectively addressing patients’ needs, casing it across a wide span of utility and value.
Also read: 5 Undeniable Reasons Your Hospital Needs a Mobile App
Keeping the right idea and approach in place you should be thinking every bit of it through user perspective while aligning it well with your end purpose of having the app.
The first thing here should be considering the major features that should go into building the app:
- Access to electronic medical/health records
- Booking, rescheduling and canceling appointments
- Receiving medication and consulting reminders
- Fill/Refill medical prescriptions
- Finding, obtaining, referring and collaborating medical information
- Generating, obtaining, maintaining accounts and invoice records
- Obtaining information about ER and clinic wait times
- Viewing directions and maps
- Electronic billing and payment
- Reviewing and validating lab results
- Tracking and monitoring patient health conditions
- Being able to connect with service providers and specialists
Also read: Five Huge Challenges Hospitals Face When Building Mobile Apps
How to approach the solution?
- The first thing you need to do here is, identify and assess what your potential users would like to have in the solution in terms of utility and value. Do the research to help you find out the pain points of your app users and to help you optimally devise and deliver a solution addressing their needs and preferences.
- Position your app uniquely. Try to make the solution exclusive in the way it connects with users and provides them the solution. Better if you are able to cater them with novel ideas that are contextually rich and user-oriented in their offerings.This is the only authentic way you can curb out the major chunk of competition right in the beginning.
- Make the app solution easy to use and communicate with. You can achieve this by approaching a design that is clutter-free and a functional arrangement that is well-defined to its purpose of communication and puts up with optimum value propositions and resource mechanism. While doing this assure that the user interface is interactively planned and utility-engrossed in all perspectives.
- Once your solution is up and moving, make sure it is performing well with your users. Use analytics platform to find out how is it doing with a certain group of people in a given situation. Measure the numbers and compare the results across varied combination of factors across different trend and time spans to make it reveal vital information and stats for your hospital.
- Before you even start with your solution make sure that it is addressing to the privacy needs fully. Corroborate and immunize your hospital mobile app across different possibilities of online threats and hacks, so that the solution is all set to take care of the confidential user and business data and ensure risk-free outcomes,facilitating authentic product value and proposition.
Final words
Going with this approach and keeping up with these ideas you can effectively reach ideal Hospital mobile app – allowing you to effectively do away with the glitches you face in your routine day at work, besides allowing you to establish great rapport with your users and evading a lot of prevailing and potential competition from domain players. A solution so achieved would not just allow you to keep it all well organized and maintained but also reach better results in different aspects of functioning and execution.