Health Insurance App: What Is The Need, Challenges, Features And Best Practices?

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With variability in cost and availability of individual coverage, the need to have a health insurance app is more than ever before. Know the basics to create a health insurance app!

Our global economy and wellbeing depend on our health and nature – we need to do everything in our power to preserve and protect it. That’s why we’re putting data and digital tech to work. No person, company or government can do it alone, and those who can do more should. That’s why we’re working to ensure the technology in creating an elusive, trusted and more sustainable world.

The Need to Build a Mobile Healthcare App

The recent Earth Day in the middle of the COVID-19 crisis served as a reminder to thank the incredible benefits of nature and to recommit ourselves to build a sustainable future for us all. This is the time when ensuring the immediate health and safety of people around the world is the priority issue of the moment and the year. Yes, through this crisis and beyond, we must remain dedicated to building solutions to the environmental challenges that we all face.

The Challenges While Building a Healthcare App

Whether a business realizes the need to build a business to business (B2B) or business to consumer (B2C) facing app, some points should be considered before your health care organization jumps into the deep end with app development:

Identify the target audience, seek feedback, collect requirements and gain productivity. It is important for a business to keep the requirements simple for the end-user with health care technologies and app development.

Secondly, it is important to know the requirements of the customers and to make them understand the very essence of the app economy is designed to address. Also, the platforms where the customers are already conducting business, what environments they are in and how will they interact with the app products.

Developing a growing market might go a long way rather than developing for an already cluttered one. Alternatively, if you’ve stumbled upon an untapped market, probably there is some need to understand the market more and do further research.

To measure the success of any market, there is a need to figure out if the solutions are hard to execute or don’t deliver enough return on investment.

Best Practices to Build a Heath Insurance App

  • To build legitimate relationships with analyst groups such as Gartner, Forrester Research, IDC or other organizations.
  • To contract with industry-specific consultants.
  • To employ survey tools for the existing customer base.
  • One-on-one interviews with existing or potential customers also work well in identifying the app requirements.
  • A business cannot be all things to all people. To start with, a Minimum Viable Product (MVP) can be planned, which can eventually be beta-tested and be converted into an app.

How Health Insurance Apps Help People?

The current generation finds their healthcare insurance more confusing than their taxes. First, they download the app, upload their health insurance information into it, they need to check how much of their deductible they’ve used, what expenses they can anticipate for an upcoming appointment and other aspects of their coverage.

Most of the apps also highlight discounts for their gym memberships that are available through their insurance. Such applications feature hospitals that may now need to shift from focussing on volume to delivering value-based care.

Facilities ensure value by remaining a priority through the use of health care apps and technology. As senior health executives endorse digital innovations, insurance companies have gradually approached doctors and patients via mobile applications.

  • Insurance service providers have empowered patients with their apps offering patient portals that are accessible through smart-phones.
  • Provide a much faster approach to diagnosis.
  • Provide health facilities in remote areas.
  • Streamlining the diagnostic process.
  • Capture health data in real-time.
  • Ease of e-prescriptions
  • It reduces the risk of incorrect diagnostic or treatment
  • It transforms industries and business models

Features in Health Insurance Apps

These offer features that let patients and others monitor their health:

  • To measure and record weight, blood sugar level, heartbeat, blood pressure, cholesterol etc.
  • Such apps can enable a patient to take immediate action if levels increase or decrease.
  • Patients get a chance to connect with their doctors with the options to schedule appointments, receive appointment reminders, and even contact them if there’s an emergency.
  • Medication apps for android and iOS also allow patients to track their medications and set up reminders to not to miss out on their regular doses.
Patient’s AppDoctor’s AppHospital Information System (HIS)
Book an appointmentDoctor’s ProfilePatient Management
Ask for medication on a phone callSchedule ManagementDoctor Management
Ask for an electronic prescriptionPatient’s DashboardReport Management
EHRePrescriptionInventory Management
Pill ReminderClinical Photo Capture
Wearable IntegrationsDecision Support System
One-click ambulance
Hospital Wayfinding Map

Emerging Scope of Health Insurance Apps with COVID-19 Ramifications

Insurers are witnessing a sharp increase in enquiries on health insurance policies with emerging Coronavirus related cases globally. Most of the clinics and hospitals are conducting Coronavirus tests for free. But hospitalization, rent of the room, surgical procedures, medical expenses etc are to be borne by the patients themselves. This requires the need to have a standard health insurance policy to cover up the post-hospitalization charges.

Thus a health insurance plan is required to cover up any kind of critical illness, personal accidental cover, accidental disability cover. Once the claim is made and the sum assured is paid, no further claims can be made under a health insurance plan. (Subject to the terms and conditions). Thus a health insurance app offers facilities to avail of a comprehensive cover against medical expenses incurred by the life insured due to an illness or accidental injury.

Some final considerations before choosing a health insurance plan:

  • Check the health benefits that it provides
  • Analyze the costs that it covers
  • Investigate prospective coverage regarding the physician and specialists on duty
  • Learn about additional resources from healthcare.gov, PlanFinder, Obamacare Metal plans, EHealthInsurance, NCS Glossary of Employee Benefit Terms

Consortia: Add Health Insurance Apps into Your Helpful Resources

Health Insurance applications can turn out to be the most important investments one can ever make. Some illnesses, injuries and medical setbacks can be astronomically expensive if hospital visits, surgery or other such serious measures are required. It is advisable to maintain health coverage to ensure we aren’t stuck, covering these emergency medical costs out-of-pocket. Help your customers determine the coverage, choose their plan structure, pertaining to health insurance via your healthcare app. Get to create mobile health insurance apps under expert guidance here.

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About Author
Vipin Jain

Vipin Jain

Vipin Jain is the Co-Founder and CEO at Konstant Infosolutions and is in charge of marketing, project management, administration and R&D at the company. With his marketing background, Vipin Jain has developed and honed the company’s vision, corporate structure & initiatives and its goals, and brought the company into the current era of success.

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