Top 7 Features to Know Before Development of Trending Messenger Apps like WhatsApp, Facebook Messenger & Telegram

blog_img
The time-turner has surfaced the dormant characteristics of messaging apps another time, repeating. Although we don't expect them to take over emails, their need and necessity in the current scenario can’t be denied either!

The more you make use of messenger application; you’re baffled with an increasing desire to use them. It captures all your attention like a vicious circle and occupies you in a more engrossing way. But at the same time, it will also give you a reason to believe that your communication (either official or casual) has become much more effective and efficient. And this is just what your team might be looking forward to. Looking to build chat messenger apps like whatsapp, Facebook Messenger, and Telegram? Don’t leave out on these essential features.

There is a need to empathize the most effective features that will best suit your requirements in a better way. This noesis will give you this understanding in two ways:

  • This will help you select the correct instant messaging application
  • This will inform you about which features will be useful for your application in future

Why are messaging apps so popular?

Aptly called as next big thing in social media, almost every messenger application provides free voice calling and free mobile texting over Wi-Fi or mobile data plan, which is the primary reason behind their immense popularity.

While the normal text messages come with a 160 character limit, they are often tagged with uncertain delivery, not forgetting the priceyness. Besides this while keeping track of the conversations is difficult, the service providers even put a cap on a number of messages to be sent and received every month. And if the customers’ exceed this limit, they are undoubtedly charged high.

Messaging apps were designed to be solutions for this problem. Whatsapp, Wechat, Facebook Messenger and likewise have truly revolutionized the conversation backdrop. Besides speeding up the message transfer, user-friendly UI, hassle free delivery, options like group chat, instant messaging, voice and video calls and innumerable emoticons have added expressions to the messages, thus making them highly interactive.

Points To Be Considered While Creating Chat Apps like WhatsApp

Login into the app

Entering into the application with appropriate login credentials is of foremost importance. The user is required to enter their name and verify their mobile number to access all the resources and features of the app. Alternatively, the user can also be asked to enter their emails for verification.

login into whatsapp

Chatbots

Chatbots (short for chat robots) are small software programs that are designed to work on chat platforms and converse with humans. These are based on AI-based algorithms and are useful in providing quick solutions 24/7 to users. They are intelligent agents who even perform automated tasks, better than real customer support in some cases.  Chatbots have become an essential part of mobile app platforms and come along with a varying level of utility. Chat Apps like Telegram have been adding new features on the app and allows creating smarter and more integrated bots.

Usage of chatbots has increased significantly. With an unprecedented hype lately, here are some most popular uses of chatbots:

  • As a ticket booking assistant
  • As a legal consultant
  • As a personal financial advisor
  • As a fashion stylist
  • As a life coach
  • As a teacher
  • As a newsreader
  • As Alexa for Amazon, Google Home Mini for Google.
  • Helpful in playing music, ordering food, telling cricket updates, predicting weather forecast, reading out a recipe, telling stories, giving tips on fitness etc.

How do chatbots help?

  • 90% of the sales goes to first responding agents
  • Qualify leads faster
  • Avoid wasting money or time on wasteful leads
  • Helps you leap out from every other agent in the market
  • Reduce your cost required to fetch lead with improved ROI

Broadcasting Message

This feature allows sending a message to multiple users at the same time. This message appears as normal non-group message to all recipients. Widely used by news agencies this feature can be used to promote small information in a big way.

End-to-End Encryption

Whatsapp has adopted this feature very well. It says, “Messages to this chat and calls are now secured with end-to-end encryption, which means WhatsApp and third parties can’t read or listen to them”. Therefore only the sender and recipient are able to understand the conversation and no other third parties can interpret the conversation that might include messages, photos, videos, voice messages, documents, status updates, and calls etc., not even WhatsApp. It is noteworthy that an end to end encryption is always activated and there is no way to turn it off.

Synchronization with Cloud

Chat apps like Whatsapp offer backing up images, documents, audio, and video to Google Drive.

  • Analyzing minimum requirements
  • Creating a Google Drive backup
  • Restoring from a Google Drive backup
  • Configuring your Google Drive backup settings
  • Deleting your backup file from your Google account
  • Google Drive backup troubleshooting

Data stored in the cloud can be accessed anytime and anywhere if internet connection is available.

Chat messenger apps like WhatsApp allow backing up chat history using Google Drive or a local backup. These local backups will be automatically created every day at 2:00 AM and get saved as a file in your phone. But do the end to end encryption and actually secure the application? As the popularity of the app increases the mobile app development firms have to be extra cautious about the privacy and security. This ensures:

  • Users can speak freely
  • Messages stay with you. Chat apps like WhatsApp do not save personal messages on their server once they are delivered to the recipients
  • Let’s you check whether your messages are end-to-end encrypted. Chat apps like WhatsApp let you check this in contact info or group info
  • Apps must come with detailed documentation about how the various features work

Push Notifications

Adding push notifications is always advantageous to grab the attention of users of the app. Besides allowing the users to check the messages in the notification area without opening the chat, it even saves time.

Geo Location

This is important for those who are always eager to share their current location on social media, helpful in finding a school, hospital, bank, park, theater or restaurant nearby. E-commerce, travel, online food, gaming or calling a taxi/cab, no mobile experience is complete without the inclusion of geo-location feature. These are also helpful in networking, retail, and real-estate searches. For chat applications like WhatsApp or Chat applications like Telegram, this feature is helpful in mobile marketing and advertising.

What features must a messenger app have?

This list illustrates some of the features that a messenger app must have:

  • Instant Messaging
  • Group Chats
  • Reply Message and Forward Message
  • Acknowledgment Message
  • Video Calls and Conferencing
  • Internal Mailing
  • Notes and Reminder
  • History Logs
  • OTR (Off-the-Record)
  • Announcements and Broadcasts
  • Hide User/Group
  • Mute group chat / Mute notifications
  • Alert on Status Change
  • Custom Status with Auto Reply
  • Preset Messages / Escape Messages / Delete Messages
  • Multiple Views
  • Shortcuts
  • Change Font/Size/Color
  • Smiley and Business icons
  • Mobile App: File Transfer
  • Mobile App: Instant Messaging

Examples of Messenger Applications

Top mobile app development firms have created some of the amazing chat messenger applications. Here are the popular ones:

  • WhatsApp
  • Viber
  • Line Mobile Messaging
  • Snapchat
  • Google Hangouts
  • Voxer
  • HeyTell
  • Telegram
  • Talkatone
  • Silent Phone
  • Srimax-Output Messenger
  • Brosix

Also read: How Much Does It Cost to Develop an App Like Snapchat?

Going Further

Being aggressive and throwing chances on, finally, it’s coming together. Chat Apps like Telegram does not have as much visibility as Chat Apps like WhatsApp, yet the features it offers to Bot builders are impressive. Besides the features discussed above two of the most important things that have to be kept in mind while designing the messenger applications is the cost of the mobile app and additional functionalities that must be included into it to make it unique. Already inquisitive? Call us to know more or leave a query, we will get back to you at earliest.

YOU MAY ALSO LIKE
About Author
Neeti Kotia

Neeti Kotia

Neeti Kotia is a technology journalist who seeks to analyze the advancements and developments in technology that affect our everyday lives. Her articles primarily focus upon the business, social, cultural, and entertainment side of the technology sector.

MAKE YOUR IDEA REACH ITS GRAND DESTINY

WITH PRO WEB AND MOBILE SOLUTIONS

Looking for a development partner?

Portfolio

Visit Our Portfolio

Top Mobile Blog Winner

Top 15 Latest Mobile Blogs

Mobile App Blog Winner

Mobile App Blogs

SUBSCRIBE TO OUR BLOG

Top

Get a perfect quote

We’re eager to work with you. Please share your project goals and contact information. We respond to 97% of messages within 1-2 business day. Really!

Or send us an email at: [email protected]