Interview with Jorrit H.
the Founder & CEO at Bernou Media
on 25th Mar. 2014

It's a very agile kind of style that is working perfectly.

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The partnership has worked well because of Konstant Infosolution’s attention to tight deadlines, their willingness to test and retest each solution, and their overall positive attitude toward the work. No matter the project, they are extremely professional and competent.

  • 5/5
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Background

Please describe your company.

We are a sports matchmaking company that matches people like dating sites, but not for relationships, for sports partnerships. We help users find someone to dance with or play tennis with. It's a sports buddy matchmaker.

What is your role and responsibilities?

I am the owner.

Opportunity/Challenge

What was your goal for working with Konstant Infosolutions?

Konstant is my website, mobile, and app supplier. They are my outsourced development team.

Solution

Please describe the scope of their work.

We outsourced our development, but Konstant is also my technical consultants because I am not a technical expert and neither is my marketing person. Konstant also is our development team. We create our new products and features, and they consult us about whether it is possible and what we have to change. Then, they start developing it. Konstant created a responsive mobile website, and they are working on an Android app. Next, they will create the iOS app.

What was your process for selecting Konstant Infosolutions with which to work?

We started working with them in 2008, and I found them through Elance.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

They work for us continuously, and we give them a number of small projects that they work on each month. They work an average of 300 hours per month on our projects. The work is ongoing, so it is more like a partnership.

Results & Feedback

Do you have any statistics or metrics to track improvement from the project?

We don’t have any stats. We are extremely satisfied with the results. We have been with them for six years and have never had a reason to find another supplier. In development projects, things go wrong, which is normal. Their attitude toward the project is always excellent. If I ever have a tight deadline, they do everything to meet the deadline on time with quality. The partnership is working very well. They test, and we test as well. It's a very agile kind of style that is working perfectly.

Is there anything unique about them that really makes them stand out, compared to other companies?

I’ve never worked with another vendor, except here in the Netherlands, where they're eight times more expensive. They’re very professional, and they have the tools to monitor the work in progress. They use tools for billing, and they have a very professional approach. They don't work like a one-person freelancer. It's a real company and have quality assurance and project management.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

We don’t know yet. It's too early to tell regarding apps. The Web development and responsive website has gone very well. My partner and I continue to test everything, and our partnership with Konstant works very well.

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