Interview with Jeff B.
the Founder at Craton Technologies, LLC
on 01st Dec. 2020

"Konstant Infosolutions was very responsive to our needs."

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On top of successfully meeting expectations, Konstant Infosolutions was very transparent when it came to the cost of add-ons. Despite the time difference, the team mostly communicated well, and they were able to strike a balance between professionalism and friendliness.

  • 5/5
  • 5/5
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Background

Introduce your business and what you do there.

I’m the founder of a small environmental technology startup.

Opportunity/Challenge

What challenge were you trying to address with Konstant Infosolutions?

We were looking to build an environmental sample platform for Android and iOS.

Solution

What was the scope of their involvement?

Konstant Infosolutions helped us design and build the mobile app, as well as the website backend. They used React Native for the mobile and PHP, HTML, and Java for the backend. The app allows environmental consultants in the field to record sample or environmental data on their phone or tablet and link it to the cloud. The data is then immediately accessible to managers in our office. The tool also formats the field data into a report-ready Excel file so that users can put it onto their phone and have it be ready for deliverable reports instantaneously.

What is the team composition?

We have a project manager who is our primary contact. There are also teammates who do the React Native and web backend work.

How did you come to work with Konstant Infosolutions?

We did an extensive search on Google and narrowed it down to five development firms. I solicited bids, and Konstant Infosolutions’ was the most competitively priced and captured what we wanted to accomplish.

How much have you invested with them?

We spent about $50,000.

What is the status of this engagement?

We worked with them from May 2019–November 2020.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

The engagement was very good. Konstant Infosolutions was very responsive to our needs and was able to meet most of our needs. For things that weren’t in the original scope of work, they were transparent about additional costs. They did a very good job.

How did Konstant Infosolutions perform from a project management standpoint?

The overall communication was very good. They’re in India, so the time difference was a challenge, but it worked out fine most of the time. In terms of meeting timeframes and milestones, they did a good job. We typically used Skype, as well as email. They also used a project management tool to review the application workflows.

What did you find most impressive about them?

The project manager was always very responsive and personable while maintaining a professional interaction with me.

Are there any areas they could improve?

In the project scope, if we had more fully fleshed out the project ahead of time, things probably would’ve gone a little smoother. That’s kind of complicated because when you have an idea, you don’t know all of the nuts and bolts needed to build out the idea.

Do you have any advice for potential customers?

Make sure that during the scoping process, you’re clear about every little thing. Make sure you have a good idea of what you want to build and how you want it to be built. Also make sure that Konstant Infosolutions is aware of your needs, which will make everything go smoothly.

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