Interview with Michael D.
the Founder at Novotech World Wide SRL,
on 24th May. 2021

"The most unique feature about this company is the challenge they accept with every new idea brought to the table."

Validated by:

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The project is in its pre-planning stages, but Konstant Infosolutions has provided positive outcomes so far. Their initial launch is seeing an increasing number of app downloads, so the client remains confident in their product. They also offer transparent timelines, budgets, and milestones.

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Background

Please describe your company and your position there.

Novotech SRL is a Romanian based company dealing with apps being introduced to the local Romanian Market. The biggest project done was the iSave discounts app which was launched in April. I Michael Dargham the founder and the CEO of this company.

Opportunity/Challenge

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

Konstant was hired to execute and develop the app idea I had planned. Together we have improved the basic idea first thought of into a functional and well designed application that is finding success. My goal was to make sure that the app had the highest quality of coding and functionality in the minimum time of execution. And I had found what I have looked for and still in work to improve this app, and work on other projects as well.

Solution

How did you select Konstant Infosolutions and what were the deciding factors?

Given that the vendor is in another country, I have searched through the internet and researched multiple vendors online. From the reviews found on the internet and from the ratings given by many reputable sources including clutch I decided to physically visit them all. In 3 separate trips to India, in the cities of ahmedabad, Delhi, and Jaipur. After meeting face to face with all the candidates, given the preplan that I was shown from Konstant, the questions asked of the project in hand, and the clarity of the discussion were the deciding factors to make my choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First it was the preplanning and getting points clear. Then it comes to the designs and the wireframes to make to give a blueprint as a clear vision of how the app will look like and the links between each feature. Then documentation is the roadmap of the application. the next is the development and the deployment on server. Where Konstant takes all that was discussed in pen and paper and agreed upon and transform it into an app. Of which we test together and approve of the work done. The technology used was native IOS and Android applications with a marketing website

How many resources from the vendor's team worked with you, and what were their positions?

One BDE, One BA, 2 Project leads, 2 development leads, one Design lead.

Results & Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcomes of the project are very good and promising. Within a month of moving the app live on both apple and google stores and a week from starting the marketing campaign we have seen each day increasing number of app downloads and we believe its going to be a very successful product. All the delivered features work perfectly fine, and in case of any issues the support team is always ready and prompt in looking at it.

Describe their project management style, including communication tools and timelines.

Communication due to corona situation has limited our talks and discussions to online meetings after we managed to be able to meet face to face in some occasions before the virus. We have daily discussions on numerous ongoing add ons and improvements on app feautres. These are mainly through skype and zoom meetings. where we share our screens. The timelines are accurate, before the start of work the cost and the time needed for each step is calculated and presented and we abide by the schedule and work accordingly so that each party can plan their works.

What did you find most impressive or unique about this company?

The most unique feature about this company is the challenge they accept with every new idea brought to the table. In which they never have a no as an answer to every new feature or idea we have. It is why I have been able to share openly everything with them and after some time see it in my phone in a form of an app. Their knowledge and expertise in development is very special in comparison with the experiences I have before in app development

Are there any areas for improvement or something they could have done differently?

I believe they did everything as should be done. Given the struggle of the virus, the long distance communication, the struggles that both sides were facing, we both managed to have very good results. from what I've seen till now its near to perfection.

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