Travelling is a passion for many. No matter whether it’s out of necessity or interest, consumer needs comfort. And travel companies are making brilliant efforts towards achieving a happy and gratified customer.
It has become more stress-free and reliant for smartphone users. From planning the trips to finding the best deals on flights to booking the tickets to guiding travelers in a new place to ensuring a happy stay, an app takes care of the whole journey.
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While people are on-the-move, it’s a huge opportunity for travel businesses to build best customer relations, especially with those smartphone-savvy millennials.
There are several apps for trip planning, ticket booking, hotel booking, finding home rentals for travelers for mobile phone users. Brands like Airbnb, Booking.com, TripCase, Maps.me. PackingPro, Kayak have generated whopping revenues through their app service.
People today have realized the importance of traveling smarter, which has resulted in an increasing number of travel app and airline booking app downloads by users of all ages.
Interestingly, users download travel apps not only for booking purposes but to make their journey more comfortable, saving themselves form the burdens of standing in long queues.
Helping Millennials Reach their Destinations
Airline and train ticketing apps are being personal travel agents, booking tickets for every trip. While the ability to book a ticket and subsequently getting details on a smartphone draws travelers to booking apps. Further, these apps not only allow ticket booking but also to check for hotels and give options of booking hotels at reasonable prices/exciting offers and deals.
As mobile technology continues to advance, travel apps are becoming more and more popular among business travelers. In the future, airline companies will invest in innovative mobile app development technologies, in order to provide a much more personalized experience.
Business travelers, who travel often, are most frequently using their travel apps to check the status of their flight, reservation status, book a stay, manage their loyalty accounts.
To stand out in the app race, travel companies are creating a more seamless and intuitive app with unique features. Many of them hire experts and Pro developers for app development, ensuring a perfect app design with all usability features as an experienced team has that level of UX understanding and also the business acumen needed for an increased number of app downloads.
Having booked through an app, customers receive a personal notification if the flight is delayed or canceled. With mobile apps, it becomes quick and handy to share all types of information regarding the trip (flights, hotels,). Ultimately, it is how effectively you connect with your user and how instantly you (as an app owner) share the information. Some of the app owners have also thought of providing a live chat feature (like a personal assistant to the traveler) enabling the person traveling to chat with the executive and get answers to all travel-related queries.
Other Perks of Choosing Travel Apps
Moving ahead, digital payments, mobile room entry, online mobile flight check-in are other worthy reasons to download a travel app. They speed up the reservation process, especially for business travelers. Trailing these mobile innovations, few hotels have rolled out keyless entry to their rooms, becoming a favorite of many users.
What makes a person download a travel app is the way their individuality is acknowledged, the way they are kept engaged personally. A travel business group should be able to communicate with and sell passengers across multiple channels. Your mobile app must be integrated with your website as millennials today hop between channels- from laptops to mobile and vice versa.
Besides, integration of multiple apps also a striking feature. From the same ticket booking app or travel app, you allow users to access maps, incorporate voice recognition to check their ticket status, provide a feature of tagging their photos on Instagram from the same app.
To develop more compelling and feature-rich apps, contact our team of mobile app developers. They will create highly curated mobile-led experiences for your travelers/users.
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Heena Banga is a Senior Content Developer at Konstant Infosolutions- a globally recognized mobile application development company. She leads marketing and growth initiatives at the company using a mix of technical and business content tactics. Heena also contributes articles to CrowdReviews, OpenSourceForU, Sociableblog, ducttapemarketing, PAYMILL blog. She hopes to enjoy a business conversation onboard a commercial space flight someday. Her ultimate goal is to combine business and writing and go into Advertising.
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