“ Konstant Infosolutions has helped the client close over 4000 tickets for the past year. The team is responsive and dedicated to the projects, which ensures a smooth and seamless workflow. They have excellent communication skills and can adjust their coding practices the next day.
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5/5 I'm the VP of engineering and we build virtual 3D stores for retail customers.
We hired Konstant to augment our team to help with our Web Development, primarily focused on FrontEnd development (React/CSS/HTML)
This vendor was selected prior to my starting, so I'm not sure on how the decision was made.
They build components, features, and styles for multiple stores that we work on. Primarily React, SASS (SCSS), and HTML
We have worked with 8-12 of their engineers and 2 Product Managers over the course of my time here.
Konstant has delivered consistently over the past year, and have helped us close over 4000 tickets last year
For us, they operate in a Kanban style, we provide them with tickets and they move them through the pipeline (QA Check, Beta, Prod). We leverage slack for our communication and a monthly video call with PM. Their response time is exceptional and their dedication to our projects is very rare to find in an outsourced organization.
Their care for improvement is very impressive. We changed some process internally and let them know. They not only accepted the change, but helped our internal team operate even better based on their communication daily.
The only area of improvement was some initial concerns with the quality of the fixes and not adhering to our standards, this was more on us not informing them of what the expectation was. We addressed it quickly and they adjusted their coding practices the next day.
Quality (Service & Deliverables) "We had some initial code best practices concerned but they were quickly resolved." Schedule (On time / deadlines) "I have never had any problem reaching them or communicating with them via slack or video." Cost (Value / within estimates) "They are very competitive at their pricing model, and having a dedicated team is very helpful." Willing to Refer (NPS) "I already have (a few times)
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