Interview with Michael C.
the Founder at griar1999
on 14th Mar. 2024

"The team was dedicated to ensuring we were happy with each milestone and phase of the project."

Validated by:

Clutch
  • Website
  • iPhone
  • Android
  • Prev Survey
  • Next Survey

Konstant Infosolutions delivered the app and website on time. Their team welcomed feedback, accommodated changes, and set time expectations for each phase. They were also communicative throughout the project and willing to meet with the client at any time of the day despite the time zone difference.

  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5
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Background

Please describe your company and position.

I am the Executive of eMobile Dispatch, Inc.

Describe what your company does in a single sentence.

We are a communication and incident management company committed to ensuring efficient, effective communication for significant events and venues.

Opportunity/Challenge

What specific goals or objectives did you hire Konstant Infosolutions to accomplish?

> Develop a Mobile Application to Report Incidents > Design a website to Sort and Display the Reported Incidents > Develop a Super Admin account to oversee both the mobile application and website

Solution

How did you find Konstant Infosolutions?

> Clutch Site > Business Partner

Why did you select Konstant Infosolutions over others?

> Pricing fit our budget > Good value for cost > Referred to me

How many teammates from Konstant Infosolutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required an interactive website that allows users to communicate about reported incidents efficiently and safely. The application was required to have a simple setup for anyone to have access and report the ability to incident and communicate about it. The website was required to be interactive yet simple to use. It had to receive the incident report and be able to communicate back with the mobile application so the user was informed on how to handle the incidents and dispatchers to communicate more details.

Results & Feedback

What were the measurable outcomes from the project that demonstrate progress or success?

We had milestones for the project that were based on website nad mobile application development. All of the team members were instrumental in the successful creation of the application and website. Satish, Ramesh, Nehe, Himanshu, Jaydeep, and Reetu made this project possible the entire way. They were focused and happy to work with our feedback and recommendations. As we progressed through milestones, they were very receptive to feedback and changes that needed to be made throughout the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reetu and her team were always on time with their project development. They were always aware of their deadlines and were very communicative throughout the project. They were very receptive to our needs and changes during the project. If we needed to make changes or offer layout designs, they used them and exceeded our expectations. We are very glad to have partnered with them to make this project a reality.

What was your primary form of communication with Konstant Infosolutions?

> Virtual Meeting > Email or Messaging App

What did you find most impressive or unique about this company?

I found it very impressive that they were willing to meet during different times of the day, given that we were in different time zones. This showed me a great commitment to our company and our success. The team was dedicated to ensuring we were happy with each milestone and phase of the project. They were also very open about how long different phases or changes would take so we could communicate with our clients.

Are there any areas for improvement or something Konstant Infosolutions could have done differently?

Everything was great overall. We are excited to continue working with Konstant Infosolutions in the future on this project and others.

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