“ Konstant Infosolutions understands company goals well and can make valuable suggestions to achieve the underlying company vision. When given a clear task, they deliver high-quality work on time, consistently. Their responsiveness could be quicker, but they otherwise need little supervision.
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4/5
4/5
4/5
4/5
4/5
I am in charge of internal communications for Volkswagen India.
We needed to develop an application for the Pune plant of our company. It needed to provide basic information to employees on events and updates from Volkswagen Group.
Konstant Infosolutions developed our Android and iOS app. We are also looking at developing a Windows version. It provides information on the events being organized within the plant, as well as other news related to Volkswagen India, both the brand and the group as a whole. There are photo and video galleries, and the app is more or less an information source.
I was looking at online reviews for the most popular app developers, and saw some good testimonials from Konstant Infosolutions’ clients on LinkedIn. I looked at their previous websites and found some interesting samples, so I got in touch with them and a few other companies. I shared my idea with three or four candidates, as part of the internal sourcing process, and Konstant Infosolutions was the most prompt in their reply. They understood our brief to the T, and made suggestions in line with what we wanted. Whenever I experienced confusion on any element, Konstant Infosolutions put me on the right track, and they delivered perfectly when we were clear on what we wanted.
We’ve spent close to $300,000 with them over the course of our relationship. We’ve spent around $50,000 a year for the build and updates.
We started working with Konstant Infosolutions in December 2016. We started the actual development in January 2017. The app was ready in mid-February, and was launched by the end of March. We are continuing the maintenance work for the app using Konstant Infosolutions. There are still some issues with the registration and notification process. All the content input is handled on our side, including stories and images.
Konstant Infosolutions fulfilled our requirements completely. We have around 3,000 employees in the Pune plant, out of which around 470 have downloaded the app. We have a mix of direct employees working on the cars, and indirect resources, both blue and white-collar. We are looking to improve those numbers, but there are still some problems with our registrations. As soon as we sort those out, I see numbers going up further.
After the deal was signed, I got in touch with Konstant Infosolutions’ development team. Once they became clear with our expectations for the project, we sat together, had some conference calls, and I received a first draft of what had been designed. I suggested some font and layout changes, we worked through two or three drafts, and finally agreed upon a look-and-feel of the application. It was taken to our internal IT team, who worked on launching it. There were some small hiccups with the Apple Store and the naming of the Android version, but we were able to figure them out in one day. It’s been a very good collaboration with Konstant Infosolutions. I visited their team at their location and had a number of discussions, which led to fruitful results.
Konstant Infosolutions is able to understand our requirements well. I’ve had to deal with a good number of agencies during past digital assignments, and have needed to repeat myself again and again, leading to frustrations. There are also times when the quality of a product is not up to expectations. Konstant Infosolutions made a special effort to research our company’s standards and corporate identity, so I haven’t had to go back-and-forth discussing these issues.
The promptness in Konstant Infosolutions’ responses was much better earlier. Now that the app has been launched, and people are downloading it, the response time has become longer. This is when I would need them to respond even faster, since not solving users’ problems instantly can affect the image of the application, so they will be discouraged from downloading it. I would appreciate having more responsiveness from Konstant Infosolutions.
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