on 27th January 2020
They delivered on the functionality of both the front- and backend, flawlessly, as designed by the client.
Validated by:
Although the app was recently launched, demand has increased and the information is more accessible. Konstant Infosolutions was able to develop anything that was necessary for the project to be successful. They delivered everything on time and were highly organized.
Schedule
Quality
Cost
Willing to refers
Overall Ratings
Background
At Kaman Distribution I manage the web properties. Since 1971, we have been providing Documented Savings to our customers from food and beverage to pulp and paper with industry-leading customer service and expertise at over 220 branch locations. Kaman Industrial Technologies takes a true Total Cost of Ownership approach to doing business, with the intended goal of boosting productivity and bottom-line savings, all while reducing downtime.
Opportunity/Challenge
The goal of the project was to have the brand information readily available in one place and give users the ability to quickly navigate and find products and information pertaining to the brands.
Our company is the 3rd largest distribution company of manufacturing products. Within that we also have in house brands to which we manufacture and distribute. We needed a solution to easily get this information to the masses in a place that can be continually updated and be the source of truth for all of the disparate information. We hired Konstant Infosolutions to develop an app that was easily maintained by tools that we currently already use.
Solution
The company is small to medium size. The actual team allocated to the project was very small. Konstant Infosolutions appears to prefer waterfall method where we prefer agile development. For better or worse, each sprint/portion of how the app was constructed consisted of its own team with the constant being their project/account manager. Each section comprised of 2-3 individuals.
We found Konstant Infosolotions on this site. There was a large pool of vendors that were eventually filtered down to a handful. Konstant Infosolutions was chosen due to their experience and truly grasping the needs of the project while also being cognizant of the total budget. The project needed a partner that truly understood the requirements in order to be developed correctly and Konstant Infosolutions was able to do that.
We needed an app to be created that was able to read from the changes we make on WordPress so that we could manage the app and the website simultaneously. The app required full design, development, implementation and testing from Konstant Infosoloutions. Each piece was taken care of in phases. everything was wire-framed, then designed, then developed and implemented followed by testing, release and support.
Results & Feedback
Konstant Infosolutions can improve by investing in telecommunications software. As a company in India dealing with an american company, Konstant Infosolutions should have their own software for reaching out and conducting meetings, phone calls etc. to the states. They were solely reliant on our ability to provide this and we had several meeting conflicts because of this. The main area for improvement is allocating more resources to the project to improve development speed and Quality Assurance/ This in turn will help move their company to being more agile from waterfall.
The most impressive aspect of Konstant Infosolutions is their ability to develop any request that we had. They understood the project and its needs. They delivered on the functionality of both the front- and backend, flawlessly, as designed by the client. This also was impressive given that they used 1-2 developers for the entire project.
Project management was pleasant. The project manager had much responsibility and deadlines were tight. Not everything has been delivered on time or delivered to spec. We've had many setbacks due to issues on both sides. One of the main areas where project management could improve is changing the methodology of how projects are handled in that waterfall is too restrictive and an agile approach would greatly smooth the project progression. Another reason this could have been difficult was the restriction of only using 1 developer/person during the entire project. being at opposite ends of the timezone made communication difficult as well as our companies are 9 hours apart. tools such as myprojectdesk, gotomeeting and email were used. Konstant Infosolution had many other solutions but our company has many restrictions on what programs can be accessed.
Our solution took much longer to develop and release than originally planned, due to various reasons from both sides but mainly from the client side. Project completion was a major achievement for the business. The app needed to be released and proven. We made sure to sign an extended SLA to ensure the app functions over time. With database and platform updates, we needed to ensure the app would always be available on the devices that we determined to be of importance. While it is only a few months into deployment, we have seen reduced inquiries to the business for information on the products and their offerings as well as an increase in demand as the information is readily available and shareable.
