Interview with Benedict M.
the Global Innovations Manager at pencilsofpromise.org
on 10th Dec. 2021

"Communication was great and there was a great deal of openness to feedback and collaboration."

Validated by:

Clutch
  • Website
  • Prev Survey
  • Next Survey

The client is incredibly satisfied with Konstant Infosolutions' output. This was thanks to the vendor's openness to feedback and collaboration. Although the service could have improved with better communication of highly technical topics, the client described them as effective all around.

  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • =

Background

Please describe your company and your position there.

I am the Senior Director of Data & Operations based in the NYC office at Pencils of Promise.

Opportunity/Challenge

For what projects/services did your company hire Konstant Infosolutions, and what were your goals?

We hired Konstant to develop a e-reader application that could be piloted in primary schools in rural areas of Ghana.

Solution

How did you select this vendor and what were the deciding factors?

We selected the vendor based on values alignment, budget, and evidence of executing similar projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Meeting were held on a regular basis with the project manager and there were frequent opportunities throughout the engagement to provide feedback on various phases. Pencils of Promise was very satisfied with the project flow.

How many resources from the vendor's team worked with you, and what were their positions?

We worked primarily with a project manager and a few developers when technical questions needed to be addressed.

Results & Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Pencils of Promise is incredibly satisfied with the end product and the process of collaboration and development was effective all around.

Describe their project management style, including communication tools and timeliness.

Communication was handled primarily through email with occasional calls set up via Zoom. Time zone difference could be tricky at times, but Konstant was very open to accommodating timing on the part of Pencils of Promise.

What did you find most impressive or unique about this company?

Communication was great and there was a great deal of openness to feedback and collaboration. The end product was unique and Konstant delivered.

Are there any areas for improvement or something they could have done differently?

Konstant could improve on ability to communicate highly technical topics to non-technical collaborators.

Need a proposal? Let's discuss the project!
Get in touch with us and discuss the needs and requirements of your project.

Wait!

Leaving So Soon?

Please review our best work by Visiting Our Portfolio. If you are busy now, Just fill in your contact details here. One of our salespersons will contact you soon.