Frequently Asked Questions
Words in our clients writing & voice
Below you can find the list of frequently asked questions about Konstant Infosolutions and their answers. If you have any query related to Konstant, please scroll below and if you are looking for something else, you may contact us here.
Konstant Infosolutions is an offshore Information & Technology solutions company with more than 12 years of experience in providing real world IT solutions on a global basis. These solutions include website design, development and implementation, e-commerce solutions, web based applications, mobile based applications, SEO, SMO, etc.
Our salient features include -
- 170+ dedicated professional experts.
- 2300+ highly satisfied clients globally.
- 12+ years of experience at handling both small and large, complex projects.
- We have served clients in 40+ countries.
- Our major focus is on US, Canada, UK and Australian markets.
Konstant Infosolutions has its centre of operation in Jaipur (Pink City), Rajasthan, India. Jaipur is and up and coming city and is developing into a major IT hub. Our manpower strength is 150+ dedicated and talented individuals spread across the globe.
We specialize in Website Design & Development and Mobile Development. With our extensive experience of 12+ years in the industry, we have served over 2500+ clients in over 40+ nations from various industry backgrounds. We have had a hand in Mobile Development right from its inception 6 years ago. Our portfolio boasts the design and development of over 1500 mobile apps, games and responsive websites.
Yes, Konstant provides premium support at extremely competitive rates. We believe in maximum customer satisfaction and provide extensive support after completion. Our support charges differ based on the project size and specifications. Clients are welcome to inquire regarding our support package once the project size and scope is analyzed.
We do not offer the inclusion of penalty clauses because doing so may affect the terms of fair play. However, rest assured that Konstant has a 99.99% success rate and is rarely late with the deliverables. Provided there is no delay from the client side, our projects are completed on time.
Konstant offers all of its clients the option to sign Non Disclosure Agreements upon project initiation. We have strict security protocols that govern our work methodology and take precaution against all safety and security risks. Additionally, our hiring process ensures that we only employ industry experts with a sense of integrity and conscience. Our employees would never partake in intellectual theft at the risk of their careers.
Every project is unique and requires a fresh approach, but most projects pass through the following project development cycle:
- Step 1: Requirement Gathering and Analysis
- Step 2: Consulting for the Right Solution
- Step 3: Wire framing and Designing
- Step 4: Development
- Step 5: Testing & QA
- Step 6: Support
- Step 7: Deployment
You can also click on the links to view our specific Mobile Development and Web Development methodologies.
Why not? Just let us know your time zone and we'll be ready at your service.
We follow robust methodology to ensure the security and ownership of the project. We use black box testing and have a special department for QA and QC that takes care of every project under the process. Right from functionality testing to system and Unit to integration testing, everything is assured 'OK' before handing over the final product to the client.
Yes, we entertain service level agreement requests.
Konstant Infosolutions has four (4) pricing models that cater to the unique requirements of different businesses. The segregation is to help our clients choose the model that best suits their budget. The pricing models are arranged into the following categories.
- Fixed Pricing Model
- Time & Material Model
- Dedicated Resources Model
- Hybrid Model
Communication with Konstant is a piece of cake. You can monitor the progress of your project and keep in touch with the team via our project management tool - MyProjectDesk- and assign tasks. You can also contact the team through e-mail, chat and telephonic conversations. In the case of hired developers, we advise our clients to fix a daily time for communication in order to ensure constant availability, although they are of course at your service throughout the working hours.
Yes, Please visit: Refund Policy
Konstant Infosolutions has a client base from over 40 countries worldwide. We provide highly tailored and intuitive software, mobile and web development services, which are broadly classified into the following:
- Mobile Development Services
- Mobile Design Services
- Web Development Services
- Web Design Services
- e-Commerce Website Development Services
- e-Commerce Web Design Services
- SEO & Internet Marketing Services
- Open Source Development Services - Magento, Drupal, Joomla, Etc.
- Social Platform Development Services
- Support & Maintenance Services Across all Platforms
Konstant Infosolutions has its base of operations in Jaipur (Pink City), Rajasthan, India. Jaipur is the capital of Rajasthan and is fast developing into a major IT hub. Our timezone is +5:30 GMT.
Konstant Infosolutions uses a variety of technologies to maximize client preferences. We use SDKs for iPhone, iPad, Android, Windows Phone and Blackberry and tools like PhoneGap, Sencha Touch and Titanium for cross-platform development.
The cost of building a website can vary depending on a several factors including the platform it is being developed on, website scope, amount of functionality and features, business requirements, etc. Konstant Infosolutions provides an open and honest estimate of the project before beginning work on it. We will hold discussions with you regarding your requirements and supply you with a rough estimate of the charges, which we assure you will be highly competitive in terms of pricing. Once you approve this estimate, we perform a detailed analysis and furnish you with a detailed estimate along with cost and delivery timeline details.
Konstant has a very thorough and profession methodology. We do not consider a project complete until and unless A project is not deemed complete until proper documentation is provided. We believe it is our professional responsibility to provide well-documented code. It also helps us in future projects to enhance functionality if and when the Client requires it.
Due to our proven methodology and effective QA process, it is highly unlikely that our deliverables will suffer from any defects. However, we are all human and mistakes do happen, although it is rare in our case. We fix any defects in the deliverables within 60 days of project completion at the earliest possible in order to ensure that our client satisfaction ratio remains at 100%
Yes, we do. Occasionally, a client wishes to keep project information personal and undisclosed. For such cases, we offer to sign a thorough Non Disclosure Agreement with the client. Additionally, due to the high level of professionalism in our employees and our security systems, your project information is always kept safe and secure.
Konstant Infosolutions has highly customized and flexible payment terms for client comfort. For small scale projects, we accept 50% of the total cost upfront, while the remainder can be payed upon project completion.
In the case of larger and more complex projects, we create a project-specific custom payment sheet based on factors like project scope, requirements and delivery date.
Project completion date is affected by a number of factors like size, scope, requirements and complexity of the project. In the case of website development, the delivery schedule depends on the development platform, whether it is a static or dynamic website, etc. However, Konstant provides excellent delivery schedules that are flexible based on client preferences.
Upon completion of the project, we send it for your approval on our testing servers for QA and testing. Once you approve the deliverables and complete the payment formalities, we deploy it to your live servers with more QA and testing. We do not levy additional charges for live deployment.
Upon delivery of the final payment, we transfer all rights to the project to you. It is solely your property and we reserve no rights to it. We also ask for your permission to use the project for our portfolio and case study.
Yes, you can. We welcome visits by clients to our Konstant Infosolutions offices in Jaipur, India, where we would love to get to know you over coffee. Additionally, we encourage our clients to inspect our premises as well as our team in order to foster communication and trust. Please visit our Contact Us page for details on our location.
Please contact our sales team and inquire with them about our reselling policy.
The approach we use allows us to develop more reliable solutions in less time and with less developers, thus saving your time and budget. All our developers are highly skilled and experienced specialists. All the software projects we have been involved in have been successfully completed. We can be easily contacted at any stage of the development process - moreover, you follow this process right from the start and until you obtain a completed solution and can provide feedback thus being in full control.
We use an efficient change management procedure for any changes in the project. For minor ongoing changes in the running project, the changes are communicated to the project manager concerned, who gets them executed. If the changes are significant and can greatly add to the work-load that has been estimated at the beginning of the project, we scope creep the project again and submit the revised quote, for acceptance to the client.
Our USP as a web development company is a simple yet attractive one; we offer world-class services at highly competitive rates, with total commitment towards your project. For us quality is above all else and we never disappoint our clients in this regard. Our professionals are highly talented and experienced in the field of PHP, Jaca, Microsoft, OpenSource and other technologies.
Irrespective of the size and scope of your project, you will find us completely dedicated to your cause and success.
Absolutely! Responsive Web Design is our forte in mobile development and we are very good at it. We provide top-notch responsive design services at extremely competitive rates. Our responsive web designs are guaranteed to work on every mobile platform to utmost satisfaction.
Yes, we offer several design options. However, we require clients to be clear on their exact requirements before we offer samples. This ensures that we meet your expectations and requirements to a larger degree while saving on time and costs.
As a standard rule, no solutions provider offers such services. We however, do offer our clients a few minor changes during the development process. However, if the changes are major in nature we may have to re-negotiate the project to fit the new requirements. We advise clients to be clear and concise on the scope and elements of the project before the development process.
Yes, we cater to special web hosting requests.
We use the standard Mobile View Controller (MVC) architecture for website design and development due to its effectiveness. Our frameworks vary based on the project details.
OpenSource refers to technologies where the code is available freely to all for distribution or modification, which lowers development costs.
.Net technology on the other hand is commercial in nature and has code usage, modification and distribution rights reserved.
Static websites are coded using only HTML which means every page is independent and does not rely on a database or external file for operation. Static pages require individual modification, with each page requiring separate changes.
Dynamic websites are coded using PHP or ASP and offer greater functionality via use of a Content Management System (CMS). They also include database and external support. Updates and changes are easier to perform as they do not require knowledge of HTML.
Which one is more suited to you depends entirely on the purpose and type of project you have in mind. That being said, dynamic websites are usually considered better options.
Cloud computing provides one with the option to access data from anywhere and anytime. In order to achieve this, data has to be transportable and mobile at all times with synchronization across multiple devices. Konstant offers cloud computing services to its clients.
eCommerce websites require complex coding, high functionality and flexible architecture. Depending on your requirements, we can recommend the best platform that suits your requirements. Send us a query regarding your needs and we will get back to you ASAP.
CMS or Content Management System is a software framework that allows you to maintain, edit and refresh the content on your website without the need for technical coding knowledge. Utilizing a CMS is highly recommended in case of multiple users with multiple roles and access on your website.
Yes, we can. Our programmers and developers are well versed in a wide range of technologies and can provide assistance in the maintenance and further development of any website. Unless your website is built on a rare or obscure platform, we will most certainly be able to help you out.
Irrespective of whether we can help you or not, feel free to contact us for a free assessment of your project and we’ll let you know what we can do for you.
Native apps are engineered for a specific platform like iOS, Android, Blackberry, etc. They are developed using the native Software Development Kits (SDKs) and can use some specific device features.
Web-based apps on the other hand, run on the mobile browser and are developed to provide the look and feel of native mobile apps. Web based apps are capable of providing uniform user experience (UX) across multiple platforms.
Yes, we design and develop mobile applications across all major platforms like iOS, Android, Windows Phone, Blackberry and Symbian. We also provide cross-platform services for running a single app over multiple platforms using tools like PhoneGap, Sencha Touch, Titanium, etc.
Yes, you can have us make changes to your app after its launch. However, these services will have additional charges. We recommend adequate scope definition before the project start in order to avoid incurring additional development costs post launch.
Yes, we do; and we do it for free. However, the subscription fee levied by the app store company will have to be borne by you.
Yes, we provide mobile application marketing services. Please contact our sales team or send us a query regarding your app marketing needs.
Of course it is! It is known as cross platform development and utilizes technologies like PhoneGap, Sencha Touch, Titanium, etc to develop apps that will work uniformly across all popular platforms.
Yes, we can. You can utilize our programmers for writing up code to integrate your graphics or UI into your project.
Yes, we provide that guarantee. However, this guarantee is liable only in case of a technical fault within the app. Rejection due to copyright or other non technical reasons is not covered by this guarantee.
The need for hosting or a website is reliant on the architecture utilized by the application. In case the application requires a database or web service to perform functions, you may require hosting to manage those functionalities.
Mobile apps do not, unlike web apps are not connected to remote databases. Web services or APIs perform the task of fetching data from the remote databases or servers and we can create XML/JSON files for user application.
Yes, we supply our clients with regular updates during an apps development and once it reaches the testing phase, we can supply test builds that you can test on your device.
They say there is no shortcut to success. Although this is true and getting your app listed under the New and Noteworthy section is not an assured thing, there are ways to increase your chances of being listed in the New and Noteworthy section. Ensuring that your app is innovative and at the same time offers more value than your competitor apps, is a good way to start. Our proven marketing services provided by our skilled and experienced business analysts can certainly help you achieve this goal.
We pride ourselves in our ability to provide tailor-made solutions to fit almost any budget. The cost of developing an app depends on several key factors like its scope, functionality, complexity, platform, etc. Rest assured however, that Konstant has some of the best rates around and a quick call to our sales team will help you figure out how much your app idea will cost.
Our tried and tested methodology along with our development framework enables our team to create high quality apps in a relatively short period of time. Additionally, the flexible nature of our methodology lets us deliver the final product to you even in the shortest of timelines.
In the case of native apps built on the Android, iOS, Blackberry and Windows platform, our apps automatically cache content during the initial download. This means that most of the apps data is archived for offline use and does not require an active internet connection.
However, certain functionalities like social networking or RSS feeds do require an active internet connection for updates.
A dedicated mobile app enjoys several benefits over a mobile website. A mobile app is usually more user-centric and offers a more engaging experience as compared to a mobile website. Additionally, mobile apps are capable of archiving content offline for greater ease of access. To learn more about this subject, please refer to our blog.
None. Your job ends as soon as you have explained your requirements to us and agreed upon a plan of action. We do not require any work from you during the development process unless specified by you. Additionally, we provide constant updates so you can see the development process for yourself and point out any additional guidelines.
Our hiring process is simple and hassle free. All that is required at your end is to contact us and have a discussion regarding your needs and requirements. We will analyze them and contact you back ASAP, after which we will advise you on the most suitable engagement model for your project.
We offer our clients highly flexible engagement models to choose the one that best fits their need.
- Dedicated Resource Model
- Fixed Price Model
- Time & Material Model
Clients are welcome to pick the model that serves in their best interest. To gain detailed information on the subject, please visit our Engagement Model page.
Yes, Konstant provides clients with the option to select the developer they think best suits their project needs. We forward a list of the most suitable candidates to the client, who can then choose which one they want to work with. However, this option is only available in the Dedicated Resource Model. To gain detailed information on our Dedicated Resources Model, please click here.
No, you may hire as many developers as you require based on your project scope and requirements. Simple projects can be handled by a single developer with relative ease. If you project is large and complex, you retain the option to hire several developers at once. We offer our advice upon the number of developers you may require after a detailed analysis of your project.
Consistent communication with Konstant is a piece of cake, thanks to our high-speed Internet connection with 99.99% uptime. You can monitor the progress of your project and keep in touch with the developer(s) via our project management tool - MyProjectDesk- and assign tasks. You can also contact them through e-mail, chat and telephonic conversations. We also advise our clients to fix a daily time for communication in order to ensure constant availability, although they are of course at your service throughout the working hours.
In case your developer is unavailable due to health or other reasons, there is no need to be worried as we are prepared for such emergencies. We always maintain standby developers who will fill in for your dedicated developer and continue on with your project and ensure its timely delivery.
Our policy requires clients to hire Dedicated Developers for a minimum period of 2 months. In case clients prefer to hire developers for lesser periods of time, we have other engagement models to cater to their needs. Please check our Engagement Model page for further information on the same.
Yes, our Dedicated Resource Model and Time & Material Model allows you to modify your objectives and tasks as per your wishes at any point in time. However, this option is not available on the Fixed Price Model.
In that case, you do not require our consultation services (which are free of charge) and can go ahead with the development process right after picking our Fixed Price Model and providing us with the project scope and objective so we can offer you cost and time estimates.
Of course you can! In fact, we encourage our clients to take out time to personally interview our developers so as to select the one best suited to their needs and requirements. We also provide our clients with detailed information on the selected candidates in regard to experience and expertise domains.
Absolutely! We provide clients with the options to choose our Time & Material Model to hire developers on an hourly basis. Please contact our Sales Team to gain further information on the hourly payment rate.
Yes, we usually provide our clients with a project coordinator for their project needs. However, this is subject to the size and scope of the project. Please get in touch with our Sales Team or send us a query regarding the same for a detailed answer.
Our working hours are from 9:30 IST to 19:30 IST, Monday through Friday, during which time the selected developer will work for you. However, we cater to special requests and make developers available to you during for your timezone, after subsequent discussions.
Our developers follow a daily and weekly reporting schedule, which you can select based on your preference. We also offer to furnish you with a detailed monthly report that can be obtained upon request.
"Hire Dedicated Developer" is a unique concept in software outsourcing. Under this facility, you can setup your own offshore development team without any infrastructure or setup costs. The team works exclusively on your projects from a remote location, in our case from India. Geographical or timezone boundaries do not affect the progress and implementation of your project as the team can get in touch with you every day for task assignment and status reporting. You can hire one single developer or a team of developers, depending upon your project specifications, time limit and budget. Hence this powerful business model lets you expand your team as per requirements, at affordable costs and without any investments on infrastructure and hiring.
The first thing to do is to Contact Us. Send us the details of your requirements and we will get back to you within 24 hrs to discuss and consult the best approach to serve your requirements.
Yes, the developers are employees of Konstant Infosolutions.
We offer a broad range of experience level, which can be categorized into 3 skill sets viz. programmers with 0-2 years of hands-on programming experience; senior programmers with 2-5 years of extensive experience in project architecture design as well as complex, structured coding; project leader with 5+ years of experience including 3+ years of experience as senior programmers. In addition, all the developers possess a minimum Bachelor's Degree in computer science from recognized universities across India and have passed through our rigorous HR selection process.
While our rigid hiring process ensures that we only employ individuals with high levels of professionalism, in case a client feels he would prefer another developer, we hold a discussion with you regarding the problem you are facing and try to find a solution to it. After an assessment of the problem and if deemed necessary, you will be assigned another developer to work with.
Yes, our developers are bound by their contract to maintain confidentiality regarding company affairs. They also sigh NDAs that have very strict penalty clauses.
Our preferred mode of payment is through Bank Wire Transfer or Credit Cards.
No, our clients are not charged for a developers leaves or vacations except in the case of allotted company offs and national holidays.
The Dedicated Developer Option (DDO) comes with one or more developer(s) and/or designer(s) who work exclusively on the projects assigned by you. DDO is ideal for large & complex projects which require a software developer or designer to fully understand your brand, business methods and current prevalent systems. You get to interview candidates from our talent pool and choose the right professional for your project. The rates for a Dedicated Developer are lower than what you pay to your local developers, so you save money in the long term. Of course, if the Dedicated Developer chosen by you has a problem outside his knowledge, he has access to the rest of our staff in order to solve the problem. You have one professional working for you, but he is backed by the entire Konstant team.
You are in direct contact with the professional hired by your through our proprietary Project Management System called My Project Desk (MPD). Using the MPD you can send messages, manage milestones, create a To Do list, check reports and assign tasks directly to the designer/ developer dedicated to your tasks. This way you can keep track of the daily/ weekly project progress and you are always welcome to have a chat with them through AOL Messenger, Gtalk, MSN Messenger, Skype or Yahoo.
All of the professionals hired by us are full time employees who have attained rigorous education & training, along with professional experience, in their respective areas of expertise. Before we decide to hire them, each of our employees successfully pass through a round of HR/technical interviews along with a background check. We have categorized our talent pool into 3 categories for your ease depending upon their experience
Intermediate (2-3 years)
Advanced (3-4 years)
Experts (4+ years)
We don't let beginners work as dedicated designers/ developers for you, as we want professional & quality work to be delivered to you. You can be assured of the quality of our designers/ developers.