Enterprise Mobile Apps Transforming Business Processes

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Mobile app solutions continue to grow with the increasing use of mobile devices in the workplace. It is important to understand what employees expect from enterprise apps.

We have been hearing and talking a lot about mobile apps to promote businesses and make more profits by reaching to consumer’s smartphones. With more than 2 Billion smartphone users worldwide, we have to stay well-informed with the current trends and mobile technology updates. In addition to having the need of consumer-focused mobile apps, the popularity of enterprise mobile apps has transformed the business processes for employees within the organization.

Now, IT administrators are concerned about interactive ways to connect better with business leaders, clients and their workforce, and they find smartphones and mobile devices the best way to connect. People are accustomed to using mobile phones and it is predicted that an average time spent by U.S. adults on mobile apps is 3 hours 15 minutes per day.

While working in office, more employees use personal devices to access work-related information and also to enhance their business knowledge. That certainly influences the organizations to think of developing innovative enterprise apps, which are useful for working professionals and ultimately, connect them more with the company and their work.

Enterprise Mobility- BYOD and BYOA

As evident, there is a shift in the way employees are working during and after office hours. Enterprise mobility refers to mobile working within and outside the organization. It is the mobility of corporate data. Employees can now upload a presentation from their company’s desktop to a cloud storage service, and then download it from a personal iPad and mobile device to present at the client side and make any changes when they are home. The whole idea here is to allow employees to work even when they are not present in the office and give them the convenience of working from anywhere on any device.

This ease in work culture has led to increased productivity, high employee retention, meeting deadlines, agile working and improved efficiency. Internally, employees can easily communicate with their co-workers and with other departments for getting insights into organizational data and work progress. Similarly, they can get in touch with clients and customers, external to the organization, and share important information and files on the cloud.

Bring Your Own Device (BYOD) continues to be popular with companies and users, allowing employees to bring their personal software and hardware devices (like pendrive, iPad, laptop) to the office. Though it comes with a threat to cyber security in offices and company’s data, it has several productivity and mobility advantages. It has, in fact, improved employee satisfaction, engagement and strengthened the employee-enterprise relationship.

Bring Your Own App (BYOA) is an advancement of BYOD trend and supports the use of cloud apps by employees on their personal devices, which is the result of IT consumerization. Few of the very renowned business/enterprise apps are Dropbox, CloudOn, Google docs. To allow usage of third-party apps and software, enterprises establish and implement various policies ensuring security of internal data and information.

Why Enterprise Apps are Beneficial?

Besides the cloud services for sharing data and information, organizations today emerge with exciting apps that pose great opportunities for businesses to mobilize their daily tasks and critical workflows. There are various sales and marketing apps that involve employees’ attention to gain knowledge about the trends rolling down the market and also customer’s engagement towards business. This area also focuses on gamification and quiz apps for employees to judge their domain intellect and self-assist them on improving their potential and behavior in their work and in the company.

Further, there are project management apps wherein the manager can login from his personal device at home and ask the teammates to join a meeting or presentation through their devices (from home) and then, discuss everything about the project (present or forthcoming). Similarly, a restaurant app will allow employees to read user’s comments, check daily stocks, send birthday wishes to customers and much more.

Well-designed and flawlessly developed apps can have a deep impact on how the business operates. Some of the key benefits of enterprise mobile apps are:

Effectively connect employees with their organization through mobile devices such that they are allowed to work from home and communicate with clients from anywhere.
Increase productivity as there is no restriction to working from workplace; employees can work even when they are on leave (if it’s urgent).
Cloud services allow easy sharing of data among teams and departments and with clients
Employees have mobile access to critical enterprise systems, which will allow them to work when it’s urgent. Enables a virtual office for professionals.
Get access to contextual data in real-time and thus, make better business decisions.
Provides a better customer experience. For example,

Restaurant apps help customers to order through iPads/ iPhones/ Tablets/ Android Devices and save them from inconveniences of standing in long queues for several minutes.
Healthcare enterprise apps let patients submit their monthly health data and fitness on mobile apps, which are sent to the respective doctors and automatically builds a graph of patient’s health performance. Through the app, the doctor or consultant can send a list of precautions and medication (if required).
Flight booking apps allow passengers to choose their seats. Further, while on a flight, the crew members have tablets or mobile devices to reference to a specific passenger through his/her seat number. The flight attendants can browse information about the passenger mapped to a particular seat. If it’s the passenger’s birthday, they can send birthday wishes to them, which indeed leads to happy customers and great customer experiences.

Check out some productive enterprise apps Konstant Infosolutions has developed:

Biblezon Android Launcher: http://www.konstantinfo.com/portfolios/detail/957/mobile-portfolio

Help managers and leaders to share knowledge within departments and keep them updated with the current business processes, without asking them to show up physically.
To smoothly manage and track on-field workforce, enterprise apps like location tracking app can prove to be an excellent solution.
Organizations, on the whole, can monitor the status of employees and work progress across the enterprise.
Can also help management to know workforce availability
The apps can also help enterprises to maintain a proper leave management system, which keeps a record of employee’s leave plan online and also automate the whole process. It is easy for both the employee (applying for leave) and for the concerned Manager/Lead.
Encourage staff to be active in the organization via in-house training app, providing training through various games, activities and other departmental project quizzes.

What Employees Expect from Enterprise Apps?

Like a good consumer app keeps the end-user in mind at all stages of development and design, enterprise apps are not an exception to this rule. Growing with mobile technology in an enterprise calls for a nicely designed app that can benefit the workforce and also the clients. An app that solves real-time problems of employees and makes their daily tasks easier and faster is the benchmark.

Also, employees do not like a static mobile app. It has to have new, innovative features and upgrades as the company and technology grows. Employees want an app that is driven by a business strategy and provides a fruitful end result, which is beneficial to them as well as to clients. They want their feedback and suggestions to be considered by the organizations regarding any change or advancement in the app.

Honestly, none of these employees’ expectations from an enterprise app can be met without the right team and expertise. Due to varying employee needs and ever-changing demands, developing an enterprise app is not as easy as it may seem. It takes 100% dedication of developers, designers and quality analysts so as to develop something that is worth sharing with workforce and is easy to use.

The catch here is to find the objective of the organization behind launching an app and understand the requirements of the users (employees). It is no different from building a business app for consumers; it will be deleted within few days if the employee doesn’t find it useful.

So you need a Pro to develop such an app for your company and employees. Konstant Infosolutions is a trusted agency that has successfully delivered a number of enterprise mobiles apps, compatible with iOS, Android, Windows and other operating systems. At Konstantinfo, there is a dedicated team of developers, designers and business experts who are well-experienced and talented in creating engaging and productive enterprise mobile apps, focused on connecting employees with their organization and ultimately, generating profits for the enterprise.

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About Author

Manish Jain

Manish Jain is the co-founder and Managing Director at Konstant Infosolutions. He is responsible for the overall operations of the company and has played a major role in bringing Konstant up from its humble beginnings and, with his immense energy and drive, transforming it into a globally trusted name in IT solutions.

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