Every entrepreneur who is working under logistics and supply chain management systems must know the term “Last Mile Delivery or Final Mile Delivery.” It is the final step, yet the most important one for smooth shipping journeys. The software built for the last mile ensures seamless deliveries with high retention of customer satisfaction.
Businesses that include service or product deliveries need last mile delivery software for quick and efficient delivery. Entrepreneurs know how their businesses can grow, expand with high potential customer retention, and improvise with seamless deliveries through final mile delivery software.
According to the current market standards, businesses have to exercise potent control over shipments to meet customer’s expectations. Therefore, they are opting for last mile delivery software development. Here we are listing the top 10 last mile delivery software helping businesses to adopt one suitable to meet their needs. So read and choose the optimum software.
Last Mile Delivery is the final stage of delivery, in which the products are transported from the warehouse or distributor, and then delivered to their final destination (customer’s doorstep.) The final mile has to be very quick and efficient, which is why it is the most difficult and expensive phase of the supply chain.
The final mile delivery takes place with the following stages; such as, the order received is digitally recorded in the system, the order is sent to the transportation hub, the order to handover in the delivery agent’s hand with all the details, scanning product and parcel codes by the delivery partner to maintain product’s record, item delivered to the customer’s doorstep and finally to record and update the delivery status.
Let’s have a look at the reasons why businesses should be more attentive last mile deliveries, and how they improvise the services-
Customers look for prompt and reliable delivery services, and the last mile helps in fulfilling those needs. The last mile assures quick and efficient deliveries, which builds customer’s faith and satisfaction. That’s how the final mile delivery software improves customer services and interaction experience with businesses.
This is an additional and significant benefit of last mile delivery software, which is to boost the sales and total revenue of the businesses. Through software usage, one can focus on delivering prompt and reliable services to the customers and they’ll stay content through the service providers enabling the business to make more profits, increase their sales, and scale up the total revenue of the company.
Final mile delivery software enables the entrepreneur to track data and analytics of the service insights. This is how the deliverables can be managed and streamlined for further processing. It improves the user experience and efficiently reduces the delivery operations cost. The software eliminates labor work and cost resulting in more efficient delivery operations to the businesses.
Last Mile Delivery Software enables the business to manage and streamline the deliveries from distributors or warehouses to the customer’s doorstep. The software performs certain tasks; such as route optimization, customer-centric alert sharing, delivery status and analytics, advanced dispatching, and proof of deliveries.
The tech-savvy latest featured software will speed up the deliveries with efficiency in the minimum possible time. Also, it eliminates the communication gap between distributors, delivery partners, and customers. The last goal of the final mile delivery software is to streamline the supply chain management.
If you are looking for the best last-mile delivery software, then continue reading. Here we are listing the top 10. Choose the one to meet your business needs and requirements.
Tookan is the one top-notch SaaS-based delivery management platform and route optimization solution, which enables businesses to streamline their day-to-day delivery operations without hassles in minimal time. It facilitates seamless integrations between the managers and delivery agents. Also, the software is featured with enterprise-standard security measures to secure the data.
| Pros | Cons |
| Flexibility with the subscription plans for businesses to step ahead with scalability. | Sometimes the software struggles with downtime. |
| The software has solutions based on different segments (food delivery, waste management, and others in one industry) and sectors. | Real-time tracking freezes sometimes, which raises the challenges of locating the drivers affecting the overall delivery operations. |
| It provides multiple features to monitor the activities and deliverables. | Customer reporting and customer service lack sometimes affect the support system. |
The LogiNext Mile software enables businesses to automate their last-mile delivery with the smart flow in the processing; such as it automates the pickup processes, allocating drivers for the deliveries, smart route optimizations, real-time tracking, planning the delivery schedules, etc. All this can be done by LogiNext leveraging the business to turn their delivery process a bit quicker and more efficient.
| Pros | Cons |
| Software provides accurate data, order tracking updates, and reports about the deliverables. | There are multiple reviews received about the software that it is not easier to navigate. One needs instructions to understand the usage of the software. |
| It is an efficient and user-friendly software. Even the newbie finds the software easier to navigate. | There are some lagging and freezing issues reported sometimes during the usage of the software. |
| It is a reliable and customizable software. | The software is not compatible with all the systems and also has raised problems in different devices. |
GSMtasks is a last-mile transportation software solution enabling businesses to automate and streamline their operations. It is designed with various tools and features that maintain the workflow and assign tasks to drivers for prompt delivery functions. Most often, industries such as; logistics, field operations, e-commerce, and transportation adapt to GSMtasks in their operational systems to increase productivity and enhance the efficiency of services.
| Pros | Cons |
| Active and Helpful Customer Support Service | Unexplained glitches occur sometimes |
| Easy navigation and simple to understand the software | Extra features in software are expensive relatively |
| Resolve customer’s query in real-time | Customization is not easier to implement |
Bringg is the one software, which is highly customizable and suitable for all industry types. This is the top-notch last mile delivery app software enabling all businesses to fulfill their needs and requirements. Fortunately, the software has advanced features and leverages resulting in prompt delivery solutions for start-ups, SMBs, and enterprises.
| Pros | Cons |
| Customizable options available | Crashes in route planning and optimization sometimes |
| Integration is possible with multiple e-commerce platforms | Technical glitches occur multiple times |
| Seamless communication between the managers, drivers, and customers | It’s a professional system that requires training to navigate |
OnFleet is known to be the best last mile delivery software automating and managing all the deliverables seamlessly. It is a fleet management software features with route optimization and planning, in-app driver communication, GPS tracking, task sequencing and linking, and many other advanced features. The software can be used in different industries leveraging them to expand with efficient and seamless operations.
| Pros | Cons |
| Easier user interface with a seamless intuitive design. | The cost of OnFleet is higher compared to other software. |
| In-built driver chat window for seamless communications. | No mobile support for the dispatchers. |
| The KPIs are represented visually and help to get deep business operations insights. | Difficult to add drivers and then assign them deliveries. |
Onro is the most preferable last-mile delivery software solution known for its quick and reliable services in an affordable range. There are many SMBs and enterprises using the software across the globe resulting in prompt services. The software includes an admin dashboard for the entrepreneur, a dispatcher panel for the operators and dispatchers, a mobile application (Android and iOS) for customers and drivers, and also one customer panel.
| Pros | Cons |
| Reliable Dispatching and Designs | Not an Easy user interface |
| Management with orders and their dispatching | Route optimization problem occurs sometimes |
| Prompt deliveries with seamless automated management | Problem with its color theme |
The enterprises which have huge last mile deliveries tasks most often opt for Track-POD. It is one of the best last-mile delivery services software that enables businesses to manage huge deliveries in real-time. As its name depicts “Track-POD”, the software has next-level tracking capabilities and demands lots of proof of deliveries, tracking features, real-time updates, etc. Even so, the software is capable of performing regular vehicle inspections to check whether the vehicle will create problems during the deliveries or not.
| Pros | Cons |
| The dispatchers can easily plan for his route to deliver the parcel. Also, it will showcase some stops in between the stops. | The delivery agents have reported that driver apps sometimes crash for no reason and hampers the delivery progress. |
| It also facilitates the managers and drivers with seamless communication. | Equipped with limited customization options; such as custom fields do not share route planning and other parameters. |
| The software is enriched with advanced features, which is why it requires some time and training for its utilization. |
It’s a well-known last-mile delivery optimization program enriched with AI features to improve overall performance efficiently. It is basically a cloud-based software that automates the process and enables businesses to make better and smooth route planning with proper dispatch management. Despite being the top-notch last-mile transportation software, still people do not consider adapting it due to its high cost and the extra pricing for additional features.
| Pros | Cons |
| The software allows to automate the entire dispatching process, meaning no extra time on allocation and management. | Cluster of UI enhancement, that could be used for improvisation of productivity. |
| Reliability and quality of service are assured due to the AI-enriched algorithms in the software. | Driver’s application has some compatibility issues that sometimes hinder the adaption of the application. |
| Real-time tracking and monitoring of the drivers during the deliveries. | Various customization options available occur challenges for businesses to fulfill specific needs. |
The name “Route4me” itself suggests that software is good for route planning and optimization. It is an extremely easy-to-use and user-interactive software perfect for field sales, field services, field merchandising, field marketing, territory management, and more. The software supports integrations with the telematics vendors; such as Samsara, Azuga, Geotab, Verizon Connect, and many more.
| Pros | Cons |
| Easy to use and reliable software | The SMS text system is not working appropriately |
| Responsive features with great customer support | Free trials are not so good to use |
| Appropriate route planning and optimization | A bit complicated user interface requires assistance for its usage |
Shipsy is the one last mile delivery logistics solution and management platform helping the shipping and freight companies to digitize their delivery options and automate the operational processes to reduce manual task time consumption duration. It’s a platform with full-fledged advanced features integrated for providing a great user experience with streamlined logistic processes.
| Pros | Cons |
| Intuitive user interface means easy to navigate for dispatchers | Lack in customer service availability |
| Suitable software for first-mile and last-mile deliveries | Unexpected bugs occur sometimes |
| Easy to use for the logistic supply chain management | Need improvisation with delivery strategies |
The urban areas are prone to struggle with high vehicle density and poor road infrastructure. The delivery times are extending due to traffic congestion resulting in a rise in operational cost, a rise in fuel consumption, missed delivery deadlines, and other problems.
The last mile delivery is an expensive deal for both the businesses and customers. The lack of last-mile delivery software affects the deliverables and doubles up the cost as well. Due to high cost, the customers abandon their shopping carts resulting in business sales.
The logistical challenges occur the most when it comes to last-mile delivery in rural areas. Most probably, the deliveries result in failure because it is difficult to complete the deliveries promptly in remote areas.
The supply chain management struggles a lot when it comes to serving prompt delivery solutions. The logistic companies might struggle sometimes to pay more when the deliveries are getting delayed.
Sometimes the last mile delivery companies face technical glitches, breakdowns, and communication gaps in their products hamper the deliveries. The customers want to know where the driver is, how much time he will take, when the delivery will succeed, and more. Due to the hindrance in software; the last mile transportation gets affected most.
Hope you figured out the one-stop last-mile delivery software solution to pick for your business. If you want to implement the software in an existing business, then follow the mentioned steps-
The start average cost to build last mile delivery software is $10000. The cost stated is for standard and simple software. If the client demands extra features, advancements, or integrations in their software; it will cost more. Finally, the cost will depend upon the additional factors client asks for from Last Mile Delivery Software Development Company.
Konstant Info Solutions is a noted and top-notch last mile delivery software development company, that is renowned for building enriched featured and advanced software solutions. Also, we are the best custom software development company in India preferring to provide result-oriented solutions with the maintenance of efficient workflow and operations.
Last-mile delivery has to be very efficient so that the clientele base stays content with the business services. However, the last mile delivery software is a source through which start-ups, SMBs, and enterprises complete their deliverables promptly and efficiently. The logistics, shipping, freight, and other businesses that include supply chain management in their system use such software to improve their services.
If you want your business to grow, then switch your manual delivery system to custom software-based deliveries for expansion. Consult with expert Konstantinos and take suggestions from them to know what best you could do with the business process. Konstant Infosolutions develops the #No1 last mile delivery solutions software to meet your business needs. Also, we have the experts with capabilities to customize or implement software for betterment.
The function of last-mile delivery software is to manage the delivery system, track and schedule the deliverables, allocate the deliveries to suitable drivers, consider the tracking option, and handle the entire last-mile logistics from the warehouse to the client’s payment.
Last-mile delivery software allows companies to take multiple leverages for their delivery process; such as transparent delivery systems, tracking, route planning and optimization, improvisation in delivery productivity, and many more.
If you want to build last mile delivery software, the development cost starts from $10000, which can exceed $50000 and more depending upon the client’s demand. If he will demand some extra add-ons, advanced features, latest tech trends, integrations, AI algorithm set-up, and more; that automatically ranges up the cost.
Manish Jain is the co-founder and Managing Director at Konstant Infosolutions. He is responsible for the overall operations of the company and has played a major role in bringing Konstant up from its humble beginnings and, with his immense energy and drive, transforming it into a globally trusted name in IT solutions.
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