“Twilio announces EOL for its Programmable Video Service from December 2024”
In a shocking announcement, Twilio has announced the EOL (end of life) for its programmable video service, Twilio Video, dropping an unexpected bomb on its users. Additionally, the company is no longer accepting new users to their programmable video service and the existing users can use the product until 5th Dec, 2024 only.
This has left the users looking for other Twilio alternatives but in a relief, the company has partnered with Zoom, the Video communication company, to offer their Video SDK as an alternate.
Note – “Twilio will also not release any future feature enhancements to its Programmable Video Service”
Twilio Video SDK is a video-based software development kit that allows people to add real-time communication on their web or app platforms. Twilio allows developers to use SDKs, APIs, and other tools to record, capture, distribute, and render top-quality video & audio apps.
However, the decision to end the video service has left the service users in trouble, making them look for other Twilio alternatives.
According to CEO Jeff Lawson, the decision was made as the product is a small part of the total Twilio portfolio. The decision will help the company focus on other major parts of the platform, i.e. Voice, Email, & Messaging.
The decision has left many developers and businesses wondering about the future of their video-based platforms.
In their own words –
“Removing Programmable Video from our portfolio will also allow Communications to more effectively focus on our pillar products – Messaging, Voice, and Email.” – Twilio CEO Jeff Lawson
Twilio has also announced its partnership with the video meeting app, Zoom, to migrate Twilio Video to Zoom Video SDK. The platform has also offered a migration guide to help developers avoid any service disturbance.
Zoom Video SDK is also a Twilio alternative that offers similar developer-centric, all-customization services for users.
However, the migration from Twilio Video to Zoom Video SDK is going to be a headache and complex for users, and thus hiring a reliable developer is recommended.
In their own words –
“We recommend migrating your application to the API provided by our preferred video partner, Zoom. We’ve prepared this migration guide to assist you in minimizing any service disruption”
| Feature | Zoom web | Zoom iOS | Zoom Android | Zoom agnostic | Twilio web | Twilio iOS | Twilio Android | Twilio agnostic |
| Install | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Import | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Auth | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | ✓ |
| Join | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Start audio/speaker | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Mute | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Unmute | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Start video | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Stop video | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Virtual background | ✓ | ✓ | ✓ | ✓ | N/A | N/A | ||
| Render user video | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Leave / end | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| PSTN | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | ✓ |
| Recording | ✓ | ✓ | ✓ | (a) | (a) | (a) | ✓ | |
| Recording composition | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | ✓ |
| Network bandwidth management | ✓ | ✓ | ✓ | -1 | ✓ | ✓ | ✓ | |
| Quality of Service | ✓ | ✓ | ✓ | -2 | -2 | -2 | -2 | ✓ |
| Data center selection | (a) | (a) | (a) | -3 | (a) | (a) | (a) | ✓ |
| Noise cancellation | -4 | -4 | -4 | (a) | (a) | (a) | ✓ | |
| Preview | ✓ | Video, Audio. | Video, Audio. | ✓ | ✓ | ✓ | ||
| Security | (a) | (a) | (a) | -5 | (a) | (a) | (a) | ✓ |
| Networking | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | ✓ |
| Screen share | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| REST APIs | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | ✓ |
| Webhooks | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | ✓ |
| Reconnections | -6 | -6 | -6 | Session alert, User left. | ✓ | ✓ | ✓ | |
| Raw data | -7 | ✓ | ✓ | -7 | -7 | -7 | ||
| Codecs | (a) | (a) | (a) | -8 | (a) | (a) | (a) | ✓ |
| WebView | (a) | (a) | (a) | -9 | (a) | (a) | (a) | -9 |
| Video devices | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Speaker devices | ✓ | ✓ | ✓ | ✓ | ✓ | |||
| Microphone devices | ✓ | -10 | -10 | ✓ | ✓ | ✓ | ||
| Data tracks API | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Analytics / video insights | (a) | (a) | (a) | ✓ | (a) | (a) | (a) | |
| Diagnostics tooling | -11 | -11 | -11 | Status, uptime. | -11 | N/A | N/A | |
| Reports | (a) | (a) | (a) | -12 | (a) | (a) | (a) | ✓ |
| CallKit (iOS only) | N/A | -13 | N/A | N/A | ✓ | N/A | ||
| Picture-in-picture (iOS only) | N/A | ✓ | N/A | N/A | ✓ | N/A | ||
| DSCP media packet tagging | ✓ | ✓ |
Zoom is a communications company and videos are their core strength. The company has all the required infrastructure and core technology to facilitate & build Zoom Video SDK. The platform offers robust scalability across the web, real uptime, affordability, and native implementation.
Notably, Zoom Video supports all major mobile, desktop, and tablet browsers, and over 8 platforms, making it a complete developer platform.
Zoom is a NASDAQ-listed reliable communications company and ensures robust safety and privacy for its users to not lose trust. The company is also HIPAA compliant, making the whole user experience highly secure.
Apart from being a secure platform, Zoom Inc. is also a feature-packed communications service provider. The users who need to migrate from Twilio Video to Zoom will not be disappointed. Some of the features that make Zoom a good player in the market are SIP connections, PSTN audio connections, live translation & transcription, video/audio/chatting screen sharing, data streams, and more.
We understand that migrating from Twilio video to Zoom Video is a complex task and a small mistake in the process can cost you $$$. Thus, it is recommended, even by Twilio & Zoom, to hire an experienced, trustworthy development partner to migrate Twilio Video to Zoom safely across all the platforms.
Konstant understands the user requirements and already has a team of 200+ experienced tech experts across all domains. We are always eager to help with our IT solutions service, including the Twilio Video to Zoom migration service.
Currently, there is not a better alternative to Twilio Video SDK than Zoom Video in the market. Notably, Twilio has also recommended & partnered with Zoom for migrating its current programmable video service users.
Twilio Video has announced the End of Life (EOL) for its programmable video service for all its existing users from December 5, 2024. The company has also stopped onboarding new users since the announcement.
Zoom Video SDK is the best Twilio Video alternative available in the market currently. Zoom is also recommended by Twilio officially and has partnered with them for service migration.
Migrating from Twilio Video to Zoom is a complex task and an experienced developer, like Konstant Infosolutions, will be seamlessly able to do it.
Vipin Jain is the Co-Founder and CEO at Konstant Infosolutions and is in charge of marketing, project management, administration and R&D at the company. With his marketing background, Vipin Jain has developed and honed the company’s vision, corporate structure & initiatives and its goals, and brought the company into the current era of success.
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