Developing Truck Booking App for Shippers and Transporters

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How to create a freight/ truck booking app for Intracity Logistics to Book Container Trucks, Open Trucks, Pickup Trucks, and Trailer Trucks from trusted transport business owners!

Modern e-commerce businesses (others) need to stay connected with their customers all the time. Their performance depends upon operating 24 hours, 365 days a year without any legitimate excuse.

A major part of their business objective relies on staying connected via rail, roads, sea, and air. In such cases, inefficient and inadequate systems of transportation, logistics and trade-related infrastructure can severely impede a country’s ability to compete on a global scale.

Transportation Service Examples in 2022

The readiness of the supply chain, and staying connected all the time is the key to today’s trade environment. Popular examples of Freight Bidding Marketplace Platform that helps build a carrier-load marketplace are Truckstop, Truck It Smart, Haulhound, and Comfreight. Reputed truck brands in India include – TATA, Eicher, Mahindra & Mahindra, Bharat Benz, Ashok Leyland, Vahak, Rivigo, Porter, BlackBuck, Trukky, Lynk, TruckSuvidha, Lalamove etc. It is essential for all the trucks to pass through stringent verification, quality, fitness, and cleanliness. Other major marketplaces in online transport services are – Shiply, AnyVan, and uShip

What Goes In Favour Of Truck Booking App Development In 2022?

The World Bank Group evaluates logistics’ performance, including facilitating customs and border control. The experts at World Bank produce a range of reports and toolkits for practitioners hoping to improve their country’s logistics performance and border management.

The Trucking Industry, at present, sums up to $700 billion USD. Over 3.5 million truck drivers are employed in the USA at present.

  • America’s leading LTL carriers are FedEx ($6.3 billion), XPO ($3.6 Billion), and Old Dominion ($3.3 billion).
  • DSV, a Danish Company has become one of the largest trucking companies worldwide with a market valuation of $14.9 billion.
  • The US companies – XPO Logistics, JB Hunt, and Old Dominion are upcoming companies joining the fleet of Logistic booking Companies.

How Does Truck Booking App Work?

Shipping management and truck marketplace building software solutions help transport providers in managing all shipments from a central location. Transporters can send and receive bidding requests for booking. Such solutions are integrated with auto-bidding engines where multiple bids can be sent by a single click on the auto bid button.

  1. A customer gets registered with the app
  2. The customer Signs in
  3. The customer lists the job on-site
  4. The customer invites quotes from transport providers
  5. The customer receives quotes, accepts quotes, rejects quotes
  6. The customer pays a booking fee to admin
  7. Admin provides transporter’s contact details and customer’s contact details
  8. Transport Provider gets registered within the app
  9. Creates user profile
  10. Checks the jobs listed on site
  11. Sends quotes
  12. Receive quote acceptance message
  13. Arranges pickup and delivery with the customer
  14. The customer pays transportation fees to the transport provider.
  15. The transport provider offers transportation services.

What Are The Benefits To Build A Truck Booking App?

Earlier arranging a shipment was a hassle due to many calls and emails. Online truck booking apps or truck management solutions simplify the shipping process by removing time-consuming paperwork and cutting expenses.

  • A truck booking app saves 90% time with an online truck booking marketplace.
  • Booking trucks online is free and does not involve any commissions, middlemen, or hidden fees.
  • All deals/order bookings can be done online within the app.
  • Status of the truckload can be monitored online through the truck booking app.

Features in a Uber-Like Trucking Booking Dispatch Software Solution

A comprehensive truck dispatch software solution with native apps for shippers and drivers and a powerful dashboard for admins should include three modules vis a vis – Shippers Panel, Driver Panel, and Carrier Admin Panel.

Shippers App FeaturesDriver App FeaturesCarrier Admin PanelAdvanced Features
  • Quick Bookings
  • Tracking Shipments
  • Notifications and Alerts
  • Payments and Receipts
  • Ratings and Feedback
  • Easy onboarding
  • Browse Trucks
  • Request Quote
  • Schedule Bookings
  • Timely alerts
  • Shipment Tracking
  • Hassle-Free Payments
  • Booking History
  • Service Ratings
  • Help and Support
  • Simple Registration
  • Real-time Requests
  • Availability Toggle
  • Shipment Details
  • Request History
  • Route Navigation
  • Capture Photos
  • Report Emergency
  • Driver Dashboard
  • Track Earnings
  • Help & Support
  • Admin Dashboard
  • Manage Drivers
  • Manage Vehicles
  • Manage Dispatchers
  • Manage Shippers
  • Manage Tariffs
  • Manage Notifications
  • Booking History
  • Manage Bills
  • Manage Refunds
  • Manage Services
  • Freight Bidding
  • CRM Integration
  • Customer
  • Support
  • Integration
  • Web Bookings
  • Referral Rewards
  • RTL Language
  • Support
  • Voice Messages

Additional Feature Considerations

  • Connect with shippers and drivers seamlessly – Try including a digital freight matching platform that maximizes the efficiency of the fleet operations.
  • Technology-driven platform – To connect shippers with transporters
  • Simplify the load booking – Offer a website or a mobile app for freight booking for shippers to search and find reliable carrier capacity.
  • Get an Instant Quote – Enter a pickup and delivery location, and material details, and get a price estimate for the booking.
  • 24*7 Online Truck Booking – Share booking requirements, and pick-up time and find the truck at your doorstep.
  • Track your Consignments – The app should enable live tracking on all the trips with GPS, speed tracking, theft protection, and relay services. All the deliveries should be time stamped and distance – related information should be tagged along with.
  • Share Truck Location with Customers – Enable live tracking via SMS, WhatsApp, or Email
  • Live Trip Updates – to get instant updates on your trip progress
  • Instant ePOD and Invoice – View and download the transportation invoice instantly on the mobile app
  • Transparent Pricing – Get a detailed summary of trip expenses, with base freight charges and overheads (wherever applicable).
  • Offers and Discounts – Best deals and promotions on the first five trips
  • Mode of Payment – NEFT, IMPS, Net Banking & UPI and Cash Cards

Uber-Like Truck Mobility Solution Use Cases

Uber for truck booking software can be used to move stuff around – Uber for Trucks, Tow trucks, Courier Services, Parcel Delivery, Garbage Collection, Moving on-demand. A white label solution for truck app development handles everything from a shipper, driver app to the admin dashboard, to the business branding.

Fully Loaded Truckload services (FTL) services, partial truckload services and freight carriers can (1) reduce costs, (2) Operate at high efficiency, (3) get more shipments, (3) Avoid empty trucks, (4) Increase revenue, (5) manage fleet better, (6) Get paid faster, (7) and much more.

Once the truck booking app solution goes live, the companies should provide 30 days of free support post-launch. Once the free support period ends, clients can choose one of the app maintenance service plans.

Freight Service Booking Business Model

Customers must be able to easily list delivery jobs and the Transportation Service Providers must be able to choose the job convenient to them, bid for deliveries, contact clients and set a schedule accordingly. Get customer feedback to adorn their portfolio.

  • Commissions – A percentage of the fee from the entire deal to make it easier for the stakeholders to choose the right deal.
  • In-App purchases – Users can be provided with the basic feature plus some ad-ons at a set price to avail of the service.
  • Subscription Plans – To enable users to earn a return on their investment. Subscription is particularly useful for ecommerce marketplaces that wish to regularize their deliveries.
  • Listing Fee – To charge a sum amount while adding a new listing on the platform. Every new vehicle will generate new income on the platform.
  • Cancellation Fee – If the deal or order booking is cancelled at any point in time by the carrier, customer, transport service provider or driver, the opposite party gets rewarded with an appropriate portion of the fee at the same time.

Types of Booking Applications

Once you discern the business model of a truck booking app, decide the type of application you wish to create. It can be a dedicated truck booking app, or an aggregator truck booking app.

Truck Booking App Development Cost

Cost to develop frontend, backend, web interface, testing and QA comes around 20K – 50K for Android and iOS.

Conclusive: Want To Start Your Own Online Marketplace For Movers?

White Label Freight Bidding Marketplace Software Solution for Logistics Providers enables carriers/transporters, drivers, and shippers to connect and manage the business in an optimized way.

Transportation Moving Apps must offer (1) Man with a van, (2) Courier services, (3) Goods Removal, (4) Vehicle transport, (5) Furniture delivery, and (6) Student movers.

Such truck mobile apps must clearly feature (1) user profile, (2) Active listings, (3) Previous listings, (4) Messages from transporters, (5) Option to edit profile, and (6) Recommend a friend.

Also, it must have a FAQ section to answer all customer queries – common questions, account related queries, listing item queries, and recommendations.

Ensure that the login page makes it easy for the customers to access the complete information of the provider. Enable ‘General Insurance’, ‘Customer feedback’, ‘Market reputation’, and client testimonials to make potential clients take informed decisions.

From transporters (transportation service providers) point of view, keep the registration process simple. Stuff multiple steps to confirm identity and relevant critical details. Try grabbing their essential contact details like phone number, and email address in the first shot.

Hop to business details like account activation, insurance documents, driving license, photograph, and identity card to complete the profile.

Interested in building a transport service clone?  Konstant’s expert team of designers and developers are here to help you.

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About Author
Neeti Kotia

Neeti Kotia

Neeti Kotia is a technology journalist who seeks to analyze the advancements and developments in technology that affect our everyday lives. Her articles primarily focus upon the business, social, cultural, and entertainment side of the technology sector.

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