“ Site design went smoothly, but unforeseen data issues slowed the migration. Facing a difficult time zone difference, Konstant Infosolutions communicated through email and made themselves available for progress reports outside regular hours. Their innovative problem solving is also noteworthy.
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5/5
5/5
5/5
5/5
5/5
I’m the creative director of JMK Holdings. We're a network of e-commerce websites specializing in wedding rings and jewelry. I oversee all web development projects, imagery, and creative assets.
We needed to migrate our .ASP website onto a Magento M2 platform. We also wanted to update our mobile design to be more user-friendly.
We set out to improve our website’s speed and UX/UI, as well as migrate our data. Additionally, we wanted to increase our conversion rate dramatically to reach industry standards.
We reviewed about four vendors and looked closely at past work and pricing. We’d worked with outsourcing companies in India before and had good experiences.
We provided them with wireframes and a list of vendors, extensions, and functionalities for the new website. Then, they migrated the customer master and product master. I was available to answer any questions involving our data.
We’re unsure how many people were involved, but I think they had a team of at least five working on the project. Our project manager communicated heavily with both their project manager and lead integrator.
The site design is a success, but we underestimated the data migration. We had to clean up our data heavily, and are still doing so today. There are a lot of micro-attributes and structures you need to be aware of when selling jewelry.
The time zone difference was challenging. Konstant was awake when we were asleep and vice versa, so communication was mainly through email and early morning check-ins/updates.
They were able to create anything we asked for and find solutions to problems we didn’t have much knowledge of.
We could have had better initial understandings of the data migration and time zone conflicts. If they had a US office, our communication would have been less strained.
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