“ Konstant Infosolutions delivered an operational app that generated positive user feedback during beta testing for the product’s intuitive and streamlined UX. The team is responsive and facilitates collaboration to encourage platform improvements. They offer valuable technical knowledge.
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5/5 I’m the CEO of Sozensys, LLC. We do business under the name of our social media platform—Props2— that promotes community engagement in local areas. It’s a global platform that incentivizes users to patronize locally owned businesses based on their geographical areas. There’s also a built-in mechanism for making donations to local charities and nonprofits.
We wanted to develop an easy to use and aesthetically pleasing app for Android and iOS. While we needed the platform to have a lot of functionalities but needed it to be simple. We also wanted the UI to be intuitive and easy for users to adopt.
We started with a product concept that I explained to Konstant Infosolutions. We discussed the project objectives, specifications, and functionalities. The app has multiple user types including businesses, nonprofits, and individuals that all interact differently with each other. Their team came up with a concept that includes all the necessary functionalities without making the app too complicated for users. Building the app for iOS and Android, their team also ensured both platforms had the same look and feel.
I spoke with Shiksha (Senior Business Analyst, Konstant Infosolutions) on several occasions to explain the project’s concept. Konstant Infosolutions’s in India and we’re located in the US, so I had to make sure that I explained the logistics clearly. Shiksha took extensive notes and sent them back to me for approval. After we approved the contract, I began working with a project manager, Rahul Saxena. He’s my primary point of contact, making communication easy. He transmits the appropriate information to his iOS and Android teams.
I searched the web and Clutch featured in the selection process prominently. After talking with 3–4 different companies, I moved forward with two: Konstant Infosolutions and a US-based company. The decision was based on two points including customer service. Konstant Infosolutions was responsive and prompt with their calls. Their team was detailed and didn’t charge for coming up with a proposal even though I talked with them for several hours to explain the concept. Communication with Konstant Infosolutions was better than with the local firm. The other reason for my decision was the cost. Konstant Infosolutions’ services cost a fraction of those of the US-based firm.
We’ve spent between $50,000–$100,000 on Konstant Infosolutions’ services.
We started working with Konstant Infosolutions in March 2019, and it’s ongoing.
The app’s live, but we haven’t started our media and user recruitment campaign. I’ve received positive feedback from beta testers. Users across age demographics like the app’s look and feel. I’ve had polytechnic students tell me that the app’s slick and people between the ages of 50–60 tell me that it’s really easy to use. The app’s smooth and flows well. Konstant Infosolutions has done a good job.
I talk with them every single day via email or Skype. Konstant Infosolutions has their own project management tool, but I prefer to use my own method of communication. Since I have one point of contact, exchanging files on Skype and email works fine. The partnership’s productive. We have a lot of back and forth. I don't just tell them to make a product because it works both ways. The more work we put into it, the better the results will be.
Their Android team’s talented. As the market penetration for Android isn’t as great, US Android teams aren’t as strong.
I haven’t had any major issues. There haven’t been any egregious or exceptional challenges with schedules or budgets. This isn’t specific to Konstant Infosolutions as there are always deadline and timeline issues. With any tech project, there are delays and cost overruns.
When working with any overseas team, it’s best to be as detailed as possible with instructions and the documentation of the concept. Quality control is also important. Look over every functionality, graphic, and text. I can tell a local team what I want colloquially, and they’d likely understand. With an overseas team, you can’t assume that they understand your ideas because you're from different places.
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