IT Outsourcing Strategies: Know The Types Of Services, Benefits And Challenges

IT Outsourcing includes calling in the services of IT solutions providers to effectively deliver IT-enabled application services, business process and infrastructure solutions for business outcomes.

Outsourcing often includes utility services, SaaS and cloud-enabled services. This solution gives the right sourcing strategy and vision to the clients. The makes the clients select the right service providers, structure the best possible contracts, and govern detail sustainable win-win relationships with external providers.

Outsourcing IT services reduces development costs, accelerates the performance of the projects, and reduces time to market. This also makes the internal teams interact and gain insight from external team experts which can prove to be beneficial in the long run.

Also read:

• IT Outsourcing Models
• Outsourcing Web Development
• Outsourcing App Development

Types: What types of outsourcing suits you?

• Offshore outsourcing involves sending IT-related tasks to a company outside your postal code, maybe to a foreign location. Factors like political stability, cost and tax savings should be kept in mind.

• Nearshore Outsourcing involves outsourcing IT services from a location near to your city, probably from the ones with which you share borders.

• Onshore or domestic outsourcing involves outsourcing IT services from the service providers located in the same country.

• Cloud Computing involves making use of IT services over the internet. These are virtual servers for which businesses need to purchase a subscription, according to models like Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service.

• Managed Services involve availing services of an external company to provide network management functions like messaging, IP telephony, call centers, VPN, firewalls, network monitoring, reporting, lease lines etc.

Services: Which IT Services are typically outsourced?

• Web development, app development
• Web hosting, app hosting
• Website testing, app testing
• Application support, maintenance
• Technical support, technical help desk
• Database management
• Networking management
• Infrastructure management – networking installation, hardware and software support
• Disaster Recovery
• Data Centre Management
• Data Storage
• Email
• Security – Virus, spam, online threat protection

Businesses choose IT outsourcing – to reduce overall cost, increase productivity, avail external expertise, to take advantage of external assets.

Pros: Why is IT Outsourcing beneficial?

Outsourcing an IT team of experts can append that required expertise to your existing in-house experts. It is time and money efficient. The payment model can depend upon the project requirements and suitability of the developers. The cost of development varies according to the location of developers, their demographics, their skill-sets, their time zones and acceptance by clients. Choosing to work on an hourly or fixed price basis can vary depending upon the projects that they are handling. It gives the flexibility to hire people for the short or long term.

Cons: What challenges come along with IT Outsourcing?

Data privacy, data ownership and disaster recovery are some concerns with IT outsourcing, but these can be handled with a reliable service provider. Service-level agreements contain the mandatory details which prioritize issues like response time, cost, expenses and penalties. Finding the cheapest available option should not be the selection criterion. The rate of customer retention and recommendations also give an idea about the best IT service providers.

Conclusive: Selecting the best IT Outsourcing Company

The IT outsourcing strategies vary according to the size of the businesses and the demand in the market. There is no one umbrella solution combining every potential feature. Hire dedicated developers from us. We can customize our solutions based on your requirements. Also, we are open to negotiations if you want some modifications in current techniques and pricing. Additionally, if you do not agree with us to a 100%, we may offer a hybrid model approach to combine our best offerings with your expectations; tune in to our experts now!