Interview with Walid S.
the Founder at Wk.salem
on 29th May. 2018

The team was great. They were open and helpful, and really tried to deliver what I wanted.

Validated by:

Clutch
  • Website
  • Driver App (iPhone)
  • Customer App (iPhone)
  • Customer App (Android)
  • Driver App (Android)
  • Prev Survey
  • Next Survey

The app that Konstant built has been well-received, with 1500 active users. There were some challenges around the project requirements, but the team's focus on customer service and quality of work generally win the day.

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Background

Introduce your business and what you do there.

I’m the founder of an on demand laundry application.

Opportunity/Challenge

What challenge were you trying to address with Konstant Infosolutions?

I had the idea for the app and needed someone to build it.

Solution

What was the scope of their involvement?

I brought my idea to Konstant Infosolutions and they developed the app from scratch. They did both the UI/UX design and the backend development. It is a native app on both the iOS and Android platforms. There’s a user app where people can request laundry service and their order is sent directly to a provider. There’s also a merchant version of the app where they receive the orders.

What is the team composition?

There’s a team of 4 people. I worked with a business analyst, an iOS developer, an Android developer, and a supervisor.

How did you come to work with Konstant Infosolutions?

I found them on Clutch. They seemed to have good quality people, and their prices are affordable.

How much have you invested with them?

I’ve spent about $60,000 so far.

What is the status of this engagement?

The main phase of the project took place from September–December 2017. They’ve done additional work as I keep adding on features.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

The app has around 5000 signups and 1500 active users.

How did Konstant Infosolutions perform from a project management standpoint?

I like communicating via Skype so we used that as well as email. They offered to give me other tools but I wasn't comfortable with them.

What did you find most impressive about them?

The team was great. They were open and helpful, and really tried to deliver what I wanted. I feel like they did much more than what I paid for.

Are there any areas they could improve?

In terms of communication, there’s some room for improvement in them making sure that they understand all of the project requirements.

Any advice for potential customers?

Make sure they understand the requirements before you go into development.

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