Interview with Ibrahim A.
the Owner of the company at Taleek Limited
on 29th Aug. 2018

Trust them because they know their stuff and deliver what they promise.

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The beta version averaged more than 10,000 daily downloads upon its release; it now has close to 90,000 active users. The team genuinely cares about delivering a quality solution in a cost-effective manner. Deliverables are timely and contribute to the brand’s profitability.

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Background

Introduce your business and what you do there.

I own zAmerican English. We teach English to native Arabic speakers in the Middle East.

Opportunity/Challenge

What challenge were you trying to address with Konstant Infosolutions?

After my YouTube channel grew in popularity, people asked me to develop an application. I hired Konstant Infosolutions to build the solution.

Solution

What was the scope of their involvement?

They created wireframes from my illustrations and then walked me through the development process. We use Vimeo for the app’s video content. Each lesson has notes, audio vocabulary lists, and links for extra skill development. Each lesson is locked until the user passes the previous lesson and answer the quiz. In addition, there is a going to be a chat room function that is coming in the new version of the application. The app contains some of my YouTube content, but other videos will be available for subscription only. Currently, we are still in phase one with a completed beta version. We are launching the iOS version shortly and also have an Android app planned.

What is the team composition?

I worked with a project manager who had about five or six teammates working behind the scenes.

How did you come to work with Konstant Infosolutions?

I read some reviews about their company and people only had good things to say about them. I interviewed a few companies and chose Konstant Infosolutions because their cost was fair. I appreciated they were able to lower the price when I asked them for a discount. They don’t try to take advantage of their customers by assuming the client doesn’t know anything about programming.

How much have you invested in them?

We spent between $25,000–$30,000.

What is the status of this engagement?

We worked together from March–August 2018.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

Immediately after its launch, the app trended number one for education in the Middle East. I have about 81,700 active users and average around 11,000 daily downloads. Recently, I asked Konstant Infosolutions if I should change one of the app providers because they couldn’t give me a full-screen option. The team told me other providers would be more expensive and the one I was had provided the best value for my market. I felt they were trying to save me money, and they asked me for 48 hours to see if this is something they could do even though it was something they don’t support. They were able to tweak the code and were able to get it to work. I was astonished; they saved me a ton of money and didn’t charge me anything for the extra service.

How did Konstant Infosolutions perform from a project management standpoint?

They stick to their promised deliverables and timelines. Only one or twice was the team not ready to share on a particular day, but they had good reasons for the delay.

What did you find most impressive about them?

I would choose them again over other vendors because the team has my best interest at heart. I also appreciate that they try to make me money as well as save me money when they can. My entire experience has been positive.

Do you have any advice for potential customers?

Trust them because they know their stuff and deliver what they promise. I don’t have a negative thing to say about them.

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