Please describe your company and your position there.
I am the Co-owner and COO of the company.
Interview with Rodney Starkes Director of Founder at rodjilius
on 28th June 2022
Their mobile development and customer service skills were proficient. They were subject matter experts in their field.
Validated by:
Survey
Despite time zone differences, Konstant Infosolutions successfully completed the app. They're experts in mobile development and customer service. Their team is easy to work with, and they’re highly recommended.
4/5
Schedule
5/5
Quality
5/5
Cost
5/5
Willing to refers
5/5
Overall Ratings
Background
Opportunity/Challenge
For what projects/services did your company hire Konstant Infosolutions, and what were your goals?
We wanted a mobile party finder app that uses a UI/UX interface, allowing users to view parties they want to attend, RSVP to a party or event, and make VIP reservations. In addition, the app must show real-time data, displaying live visual feeds and the event's location.
Solution
How many resources from the vendor's team worked with you, and what were their positions?
We were given one point of contact, our project manager Ayush who facilitated all meetings between his team and us. IT, graphic designers, web designers, etc. His system allowed communication to run smoothly and efficiently.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a series of zoom meetings to discuss the app in detail. Then we were assigned a project manager named Ayush, who helped us throughout the process. In addition, we were given a detailed project schedule that kept us up to date on the process and deadlines of each deliverable.
How did you select this vendor and what were the deciding factors?
We researched and interviewed over five companies online. We selected Konstant due to their expertise, communication, competitive price, and ability to explain their workflow process from a to z.
Results & Feedback
What did you find most impressive or unique about this company?
Their mobile development and customer service skills were proficient. They were subject matter experts in their field.
Are there any areas for improvement or something they could have done differently?
The app development process took way longer than expected because of our time zone difference. I suggest they hire people for different shifts to better meet the client's needs. Especially, since they are working with people internationally.
Describe their project management style, including communication tools and timeliness.
Ayush's project management style was very efficient. He and his team communicated well. After every meeting, he sent us a follow-up email summarizing what we discussed and the items needed.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were given a mock-up of our app and websites within a few months.