“ Thanks to Konstant Infosolutions’ proficiency, they maintain responsibility for all mobile development initiatives. Their early wireframes provided helpful visualization of the final product and demonstrated a clear understanding of the industry.
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5/5 Our company is specialized in multiple business segments, from mining to marble processing and cement manufacturing and distribution. Our organization has more than 2,500 employees across all segments, and we are located in India. We operate in more than 8 states within the country, dealing in the import and export of marble with more than 20 countries, including Vietnam, Turkey, and Middle Eastern nations.
I am the chief executive officer of the business group. Our IT processes are centralized with common applications across all business entities.
We engaged Konstant Infosolutions for the development of our Wonder Cement mobile application. It was meant to be used by all our channels, including distributors and dealers, as well as business and logistical partners. We wanted to bring them to a common platform, enabling them to book orders, look at account statements and credit, and give feedback online. We have a backend CRM [customer relationship management] and ERP [enterprise resource planning] system in place, but we wanted to develop a mobile application as well.
Konstant Infosolutions developed a couple of mobile applications which we integrated with our backend system. We have close to 600 ERP and CRM core users. For the mobile apps, the user-base is approximately 4,700 dealers, distributors, and retailers.
We were trying to find a partner who not only understood mobile development technologies, but also one who really understood business processes across different areas. We spoke to a couple of developers from around the country, as well as some companies from Germany which had ready-to-deploy solutions. During our discussions, we identified that Konstant Infosolutions had an excellent understanding of business processes. They had never worked in the cement production industry but had good experience with application development and process automation and could bring a lot of perspective from the other industries they'd operated in. We had a few discussions with Konstant Infosolutions' team, during which I explained our business processes. After 3 or 4 days, I received a document from them, detailing their understanding of our processes. We were amazed by the crystal-clear understanding that Konstant Infosolutions was able to gain after spending 30–40 minutes with us during each call. We shortlisted a couple of companies in the end, but after the evaluation process, we found Konstant Infosolutions not only to be better in terms of business process understanding but also in terms of project planning and the level of their resources. They were the best in the lot, and our experience with Konstant Infosolutions has been excellent so far. We are looking to keep them as a long-term mobile partner.
The cost of 2 projects with Konstant Infosolutions has been around $50,000. We have additional scopes under discussion at the moment.
We started working with Konstant Infosolutions in June 2016. They are still on board, acting as our partner for all mobile applications. The bulk of the project has been done, but we have a third application still in development, as well as other tasks in the pipeline. We have decided to adopt a cloud and mobile approach and moved all our applications to the cloud as a first phase. We are in the process of extending all our business processes within the mobile area. It's a long-term engagement, with each application requiring around 6 months to complete.
The apps have not been formally published since we are still developing functionalities, so I don't have any metrics.
Konstant Infosolutions provides full communication, reporting, and project management online. Before the development was started, they shared wireframes with us, allowing us to visualize how the application would be deployed, from functionalities to the color combination and other design elements. We were able to take feedback from our team and users and have it consolidated into the project online. There was no need for anyone from Konstant Infosolutions' team to come on-site during the development. The approach has been fantastic, and the deliverables are quite impressive.
The unique aspect of Konstant Infosolutions is their way of providing wireframes well before delving into the actual development. This is unique in my experience of working with software partners. Also, Konstant Infosolutions' resources have a good understanding, not only in terms of technology but also of business processes. I can give them a 15- to 20-minute brief and have them come back with an explanation of what I was trying to convey.
The initial cost could be improved, but quality requires more money. Other than that, we haven't found any problems with Konstant Infosolutions.
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